Edi Consultant

Zuci Systems India; Chennai District, Bengaluru, Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Zuci Systems India is seeking an experienced Implementation Specialist to guide enterprise software deployments from kickoff to production. You will coordinate with customers, trading partners and internal teams to ensure on-time delivery on mid-to-large projects.

The role requires strong communication, problem-solving and hands-on experience with EDI, XML, mapping tools, and ERP systems. Training customers, testing cycles and timely task updates are essential.

Qualifications

• Experience coordinating tasks for software implementations with limited supervision.
• Primary contact for a new customer implementation through kickoff, configuration, testing and production.
• Experience with high-volume customers and multi-tasking.
• Training customers on applications, including webinars or one-on-one sessions.
• Configuring software based on customer specifications and testing processes.
• Familiarity with XML and data mapping tools.

Responsibilities

• Serve as a primary point of contact during software implementation for the customer.
• Coordinate activities with customers, trading partners and team members.
• Focus on mid-size to large projects and assist with training and usage.
• Facilitate EDI testing and integration testing processes.
• Configure solutions to meet business requirements and verify functionality.
• Escalate issues to Implementation/Project Managers and keep task updates timely.

Skills

EDI

Project management

Training customers

XML

Mapping tools

Software implementation

B2B / EDI basics

SQL / Data mapping

Tools

Microsoft Office

TrueCommerce EDI

SAP

Job description

Work Experience: 2 to 7 Years.

• Serve as a primary point of contact during the software implementation process for the customer.
  
• Capable of working on multiple projects and with multiple clients and/or partners.
  
• Complete implementation tasks and coordinate activities with the customer, trading partners and other implementation team members.
  
• Mostly focuses on mid-size to larger projects.
  
• Assist the customer with training and usage of the solution.
  
• Facilitate the EDI testing process.
  
• Assist the customer with the integration testing process, including understanding of integration functions and integration mapping changes.
  
• Configure software solution in order to meet customer business requirements.
  
• Verify that solution functionality is accurate and complete.
  
• Identify and communicate implementation issues and elevate to Implementation Manager and/or Project Manager (or appropriate parties).
  
• Follow the EDI Project Management Methodology on all projects
  
• Responsible for working with internal and external resources to drive the successful completion of a project.
  
• Prioritize tasks to meet customer expectations.
  
• Identify and communicate software and mapping issues to technology and mapping teams.
  
• Works directly with other Implementation Specialists, Mapping Specialists, and other resources on assigned projects to ensure EDI testing is complete and accurate
  
• Recognize and document issues or concerns uncovered during the implementation process in order to promote future problems from re-occurring
  
• Provide timely task updates to the on all assigned tasks and responsibilities to the assigned Project Manager or appropriate parties.
  
• Keep project tasks and other key information up-to-date
  

Requirements

• Experience performing and coordinating project tasks for software implementations with limited supervision.
  
• Proven ability to serve as a primary contact for a new customer implementation that includes all phases of project lifecycle: kickoff, configuration, testing, and production.
  
• Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task.
  
• Prior experience in training customers on application software including conducting training webinars or one-on-one customer training sessions.
  
• Prior experience in configuring software applications, based on customer specifications
  
• Prior experience in testing software, or working with customers on testing processes
  
• Experience with Microsoft Office and Internet applications required
  
• General understanding of B2B, commerce, electronic data interchange (EDI), and supply chain processes required
  
• Familiarity with XML is preferred
  
• Experience with text editing and data mapping tools is preferred
  
• Experience with business systems such as QuickBooks, Sage, SAP, NetSuite, or Microsoft Dynamics is a plus
  
• Prior experience with TrueCommerce EDI products and services in an implementation role; or equivalent experience with or another B2B or EDI provider is desired.
  
• Experience with AI Tools such as Co-pilot or Claude desired
  
• Proven analytical, problem solving and troubleshooting skills
  
• Willingness to dedicate extra effort beyond standard working hours