EClerx - Credit Controller_APM_Mumbai

eClerx

Thane

On-site

INR 400,000 - 600,000

Full time

14 days+

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Benefits offered by this job

Growth Opportunities

Dynamic Work Environment

Inclusive Culture

Job summary

A leading productized services company is seeking a proactive Credit Controller in Thane. You will manage customer credit and collections, ensuring healthy cash flow and compliance with policies. Ideal candidates have over 3 years of experience in credit control, preferably in the travel industry. This full-time role requires strong communication, negotiation skills, and proficiency in accounting software. Competitive benefits and opportunities for growth are provided.

Qualifications

3+ years of experience in credit control or accounts receivable, preferably in the travel industry.
Strong understanding of travel agency operations and invoicing cycles.
Proficiency in accounting software.

Responsibilities

Evaluate creditworthiness of clients and set appropriate credit limits.
Follow up on outstanding payments to ensure timely collections.
Prepare aging reports and cash flow forecasts.

Skills

Credit control management

Communication skills

Negotiation skills

Attention to detail

Education

Degree in Accounting or Finance

Tools

Tally

SAP

Oracle

Job description

Join to apply for the EClerx - Credit Controller_APM_Mumbai role at eClerx.

eClerx is a leading productized services company that brings together people, technology and domain expertise to amplify business results.

Mission: Set the benchmark for client service and succession in our industry.

Vision: Be the innovation partner of choice in technology, data analytics, and process management services.

Why eClerx?

Dynamic Work Environment: Engage in innovative projects and a diverse team.
Growth Opportunities: Enhance your professional journey with continuous learning.
Inclusive Culture: Collaborate with a team that values every contribution.

Job Summary

We are seeking an experienced and proactive Credit Controller with a background in the travel industry to manage customer credit, collections, and receivables. The ideal candidate will be responsible for maintaining healthy cash flow, minimizing credit risk, and ensuring timely payments from travel agents, corporate clients, and B2B partners.

Key Responsibilities

Evaluate creditworthiness of new and existing travel clients and set appropriate credit limits.
Follow up on outstanding payments via calls, emails, and statements to ensure timely collections.
Monitor and manage accounts receivable across travel agents, corporate clients, and B2B partners.
Resolve payment disputes and reconcile accounts in coordination with sales and operations teams.
Maintain accurate records of credit terms, customer interactions, and payment history.
Prepare aging reports, cash flow forecasts, and collection dashboards for management.
Recommend accounts for suspension, legal action, or write-offs based on risk assessment.
Ensure compliance with internal credit policies and travel industry standards.
Support audits and financial reporting related to receivables and credit control.

Required Skills & Qualifications

3+ years of experience in credit control or accounts receivable, preferably in the travel industry.
Degree in Accounting, Finance, or related field.
Strong understanding of travel agency operations, invoicing cycles, and payment structures.
Proficiency in accounting software (e.g., Tally, SAP, Oracle, or travel ERP systems).
Excellent communication, negotiation, and stakeholder management skills.
High attention to detail and ability to work independently under tight deadlines.

Preferred Attributes