ECA - Trainer BFSI (BCBF, Tally) - WFO - Angel One Chennai
Job ID - EB-1271
Purpose of the Role To deliver high-quality training that follows company methodology and matches to the skills required by the corporate clients.
Structure Reporting to MANAGER – TRAINING EXCELLENCE Span INDIVIDUAL CONTRIBUTOR
Key Deliverables
- Deliver high-quality, engaging sessions (online/offline) aligned with the training curriculum.
- Ensure consistent adherence to timelines and completion of the course as per the schedule
- Maintain active learner participation throughout the course using innovative teaching methods.
- Encourage and guide learners to provide course ratings, aiming for the 80% feedback target.
- Motivate learners to refer their peers to the program, supporting the 2 referrals per incepted learner goal
- implement interventions to minimize dropout rates to less than 20%
Job Responsibility
- Regularly coordinate with the Training Manager regarding all training activities and process steps
- Prepare learners for the job market by conducting: Mock interviews, Resume-building workshops, Job portal navigation training
- Encourage and assist 80% of learners completing training to apply for at least 5 jobs on the Job Portal.
- Work with the Dedicated Placement Manager in mid and final assessments to gauge employability of learners
- Counsel learners regularly to ensure fewer dropouts and greater acceptance of placement opportunities
- Engage with learners and provide feedback on learner’s progress and learning
- Work with the Training manager to incorporate learner feedback into future processes and content
- Provide regular feedback to the Training Manager on training content and the need for local customization
- Submit detailed performance reports on learner progress, attendance, and feedback at regular intervals
Purpose of the Role To deliver high-quality training that follows company methodology and matches to the skills required by the corporate clients.
Structure Reporting to MANAGER – TRAINING EXCELLENCE Span INDIVIDUAL CONTRIBUTOR
Approach
- Maintaining 100% Adherence to SOPs and the deliverables deadline
- Successfully articulate and promote the differentiators and brand value of EduBridge graduates.
- Developing an in-depth understanding of the job market, center operational challenges & learner expectations in the Region
- Supporting the Centre teams in the Training process
- Maintaining a 100% Adherence to SOPs and DTD on ELITE
- Building good and strong relationships with clients
- Build transparency with learners throughout the training & placement process
Collaboration Key Shared Accountabilities
- Driving Placements closure
- Managing and Servicing Client Expectations