EAD | T&T | Senior Consultant | Site Reliability Engineering | Bengaluru | HCE

Deloitte & Touche GmbH Wirtschaftsprüfungsgesellschaft; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Deloitte’s Technology & Transformation practice in Bengaluru is seeking a Senior Consultant in Site Reliability Engineering (SRE) and Cloud Operations. You will drive reliability, automation, and operational excellence across cloud-native platforms.

The role requires hands-on experience with incident management, observability, and cross-functional collaboration with engineering and AI operations teams.

Qualifications

• 6–12 years of experience in SRE, Cloud Operations, DevOps, or Production Engineering.
• Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• Hands-on experience with monitoring, logging, alerting, and observability solutions.

Responsibilities

• Hands-on experience implementing monitoring, logging, alerting, and observability solutions.
• Define and monitor SLIs/SLOs and service health metrics.
• Lead incident management, RCA, and repeat-incident prevention.

Skills

SRE

Cloud Operations

DevOps

Production Engineering

Incident Management

RCA

Education

Bachelor’s degree in Computer Science/Information Technology/Engineering

Tools

AWS / Amazon EKS

Amazon CloudWatch

ServiceNow / Jira

Job description

Select how often (in days) to receive an alert:

Job Title: EAD | T&T | Senior Consultant | Site Reliability Engineering | Bengaluru | HCE

The Team

Deloitte’s Technology & Transformation practice helps organizations improve technology reliability, operational efficiency, and resilience through cloud-native platforms, automation, and Site Reliability Engineering (SRE). Our teams focus on observability, incident management, cloud operations, infrastructure reliability, and operational excellence to deliver secure, scalable, and highly available technology services.

Your Work Profile

6–12 years of experience in Site Reliability Engineering (SRE), Cloud Operations, DevOps, or Production Engineering.

Strong understanding of AWS infrastructure, cloud operations, and platform dependencies.

Experience with Amazon EKS/Kubernetes, cloud-native platforms, and infrastructure troubleshooting.

Hands-on experience implementing monitoring, logging, alerting, and observability solutions.

Experience defining and monitoring Service Level Indicators (SLIs), Service Level Objectives (SLOs), and service health metrics.

Strong expertise in incident management, root cause analysis (RCA), problem management, and repeat-incident prevention.

Experience developing technical runbooks, recovery procedures, health dashboards, and operational reports.

Working knowledge of ServiceNow/Jira for incident, problem, change, and operational queue management.

Experience with automation, AIOps, automated remediation, and operational toil reduction.

Ability to lead production recovery, disaster recovery simulations, rollback exercises, and operational readiness assessments.

Experience collaborating with application engineering, platform, and AI operations teams to establish cross-functional support.

Strong stakeholder communication, technical documentation, and operational governance skills.

Key Skills Required

Experience

6–12 years of relevant experience in SRE, Cloud Operations, DevOps, or Production Engineering.

Hands-on experience with production incident response, platform recovery, monitoring, and operational reliability.

Technologies

Experience with relevant technologies such as:

AWS / Amazon EKS

Amazon CloudWatch

ServiceNow / Jira

Logging and Alerting Platforms

Incident and Problem Management Tools

Automation and AIOps Tools

Technical Runbooks and Recovery Procedures

SLI/SLO Monitoring and Reliability Dashboards

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.