E-Commerce Manager

WELTEC Institute; Indore District; Hybrid; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading e-commerce company is seeking an experienced Ecommerce Growth Manager in Indore District. You will manage relationships with USA-based clients, optimize e-commerce campaigns on platforms like Amazon and Walmart, and ensure client satisfaction through effective communication and performance analysis. Ideal candidates have 8-12 years of experience in digital marketing and a strong track record in e-commerce campaign management.

Qualifications

• 8-12 years of experience in client success, digital marketing, or e-commerce, ideally with a focus on Amazon, Walmart.
• Proven experience in managing e-commerce campaigns, particularly in listing optimization and advertising.
• Strong understanding of e-commerce metrics, KPIs, and ROI.

Responsibilities

• Serve as the primary point of contact for USA-based clients.
• Manage e-commerce campaigns on Amazon, Walmart, and other platforms.
• Optimize product listings, ads, keywords, and campaigns.
• Provide regular updates on campaign progress and performance.
• Translate data insights into easy-to-understand reports.

Skills

Client relationship management

E-commerce campaign management

Data analysis

Digital marketing strategy

Job description

Job Description: Ecommerce growth manager

Location: Banglore, Noida, Indore

Industry: E-commerce / Digital Marketing

Experience Level: 8-12 years

Position Overview

We are looking for a highly motivated and experienced Client Success Manager to join our dynamic team. The ideal candidate will have experience managing ecommerce campaigns on platforms like Amazon and Walmart, with a strong understanding of listing optimization, digital marketing strategies, and client management. As the main point of contact for USA-based clients, the Client Success Manager will ensure seamless communication, timely execution of campaigns, and the optimization of client outcomes.

Key Responsibilities

• Client Relationship Management: Serve as the primary point of contact for USA-based clients.
• Build and maintain strong, long-lasting relationships with clients.
• Ensure clients are fully satisfied with the services and results delivered.
• Campaign Management & Optimization: Oversee and manage e-commerce campaigns on Amazon, Walmart, and other relevant platforms.
• Optimize product listings, ads, keywords, and campaigns to drive sales and performance.
• Analyze campaign data and provide insights for improvement.
• Communication & Reporting: Provide regular updates to clients on campaign progress, performance, and optimizations.
• Translate complex data insights into easy-to-understand reports for clients.
• Address client queries, resolve concerns, and ensure a smooth experience.
• Collaboration with Internal Teams: Work closely with internal teams to ensure alignment on campaign objectives and deliverables.
• Act as a bridge between clients and the internal operations/marketing team to execute plans efficiently.
• Targeted Outreach: Identify and engage with agencies servicing USA clients in need of ecommerce management and optimization services.
• Look for potential opportunities within Amazon's internal teams or related roles to recruit skilled professionals.

Skills & Qualifications

• 8-12 years of experience in client success, digital marketing, or e-commerce, ideally with a focus on Amazon, Walmart.
• Proven experience in managing e-commerce campaigns, particularly in listing optimization and advertising.
• Strong understanding of e-commerce metrics, KPIs, and ROI.