E-commerce Data Analyst – Chennai Office – Product & Sales Data Insights

The Elitejob; Chennai District; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Learning & development sessions

Monthly performance recognition

Flexible work environment

Career progression opportunities

Employee referral bonuses

Job summary

A leading tech-driven company is seeking an E-commerce Data Analyst in Chennai. You will transform raw data into insights, collaborate with teams, and optimize performance. The role requires a Bachelor's degree and SQL expertise. Competitive salary and benefits included, with a hybrid model available post-probation.

Qualifications

• Strong knowledge of SQL for querying large datasets.
• Proficiency in Microsoft Excel, including PivotTables and VLOOKUP.
• Understanding of e-commerce platforms is a strong advantage.

Responsibilities

• Analyze product performance and online sales data.
• Develop and maintain dashboards and reports using Excel and SQL.
• Provide actionable insights through data mining and statistical analysis.

Skills

SQL

Microsoft Excel

Data visualization

Analytical mindset

Education

Bachelor's degree in Data Science or related field

Tools

Power BI

Tableau

Job description

Job Summary

SysTechCare Support is seeking a results-driven E-commerce Data Analyst to join our growing team in Chennai. As a Data Analyst, you will play a critical role in transforming raw product and sales data into actionable insights that will drive business decisions, optimize online performance, and enhance customer experience. You will collaborate with cross-functional teams, including marketing, operations, and product management, to deliver insights that directly impact revenue growth and product success.

Key Responsibilities

• Analyze product performance, online sales data, customer behavior, and pricing trends to support decision-making for our e-commerce platform.

• Develop and maintain dashboards and reports using Excel, SQL, and BI tools (Power BI, Tableau, etc.) for regular tracking of KPIs.

• Provide actionable insights through data mining, statistical analysis, and forecasting models.

• Work with the marketing and product teams to evaluate promotional campaign success and suggest optimization strategies.

• Identify and troubleshoot data quality issues and ensure data integrity across systems.

• Monitor conversion rates, A/B test outcomes, cart abandonment, and product page performance.

• Track and report on ROI of marketing channels and sales funnels.

• Collaborate with IT and development teams to implement data collection improvements.

Required Skills and Qualifications

• Bachelors degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field.

• Strong knowledge of SQL for querying large datasets.

• Proficiency in Microsoft Excel, including PivotTables, VLOOKUP, and data visualization.

• Experience with Power BI or Tableau for dashboard creation and data storytelling.

• Understanding of e-commerce platforms (such as Shopify, Magento, WooCommerce) is a strong advantage.

• Ability to communicate data insights to non-technical stakeholders.

• Strong analytical mindset and attention to detail.

Experience

• Minimum 1–3 years of experience in data analysis, preferably in an e-commerce, retail, or consumer goods environment.

• Prior exposure to sales performance tracking, funnel analysis, or product analytics will be considered a plus.

• Freshers with strong academic projects or internships in e-commerce analytics may also apply.

Working Hours

• Monday to Friday: 9:30 AM to 6:30 PM

• Occasional flexibility required based on reporting deadlines or project cycles.

• Work Location: Chennai Office (Hybrid model available after 3 months based on performance)

Knowledge, Skills and Abilities

• Strong statistical and analytical thinking.

• Ability to derive business value from complex data sets.

• Knowledge of customer journey mapping and sales funnel analysis.

• Familiarity with Google Analytics, SEO tools, and digital marketing metrics is a bonus.

• Time management and organizational skills with the ability to handle multiple tasks simultaneously.

Benefits

• Competitive salary with performance-based incentives

• Health insurance and wellness program

• Learning & development sessions with access to certifications

• Monthly performance recognition and spot rewards

• Flexible work environment after probation

• Opportunities for internal career progression and promotions

• Employee referral bonuses

Why Join SysTechCare Support?

At SysTechCare Support, innovation meets data-driven execution. You will be part of a forward-thinking organization that thrives on leveraging insights to fuel e-commerce growth. We empower our teams with modern tools, continuous learning opportunities, and a culture that celebrates curiosity and results. If you are passionate about making data work for the business, this is where your journey begins.

How to Apply

To apply for the E-commerce Data Analyst role, please send your updated CV and a short cover letter explaining your interest in the position to us. Mention the job title in the subject line: E-commerce Data Analyst – Chennai.
Shortlisted candidates will be contacted for an initial assessment and virtual interview.