Dynamics CRM Technical Consultant

Infosys; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Infosys in Bengaluru seeks a consulting professional to support various project phases, including problem definition and solution generation. This role requires a strong educational background in MCA, MSc, MTech, or related fields, along with expertise in Microsoft Dynamics CRM.

Ideal candidates will have logical thinking and problem-solving skills, and the ability to collaborate effectively with clients. Responsibilities include creating requirement specifications based on business needs and contributing to organizational projects aimed at providing high-quality solutions.

Qualifications

• Educational background in MCA, MSc, MTech, Engineering or equivalent.
• Logical thinking and problem solving skills.
• Ability to work collaboratively with clients to address business challenges.

Responsibilities

• Aid the consulting team in various project phases including problem definition and solution generation.
• Create functional designs based on business needs.
• Contribute to unit-level and organizational initiatives.

Skills

Logical thinking

Problem solving

Collaboration

Business analysis

Education

MCA

MSc

MTech

Bachelor of Engineering

BCA

BSc

BTech

Tools

Dynamics CRM

Dynamics 365 CRM

Dynamics 365 Sales

Job description

Educational Requirements

MCA, MSc, MTech, Bachelor of Engineering, BCA, BSc, BTech

Service Line

Microsoft Practice

Responsibilities

A day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment. You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs. You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root‑cause of such issues, seek clarifications, and then identify and shortlist solution alternatives. You will also contribute to unit‑level and organizational initiatives with an objective of providing high quality value‑adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Additional Responsibilities

• Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
• Awareness of latest technologies and trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge

Technical and Professional Requirements

• Primary skills: Technology -> Microsoft Technologies -> Dynamics CRM

Preferred Skills

• Technology -> Microsoft Technologies -> Microsoft Dynamics
• Technology -> Cloud Platform -> Dynamics 365 CRM
• Technology -> Dynamics 365 CRM -> Dynamics 365 Sales