Domain SME – P&C Insurance (Associate Director / Director)

The Ksquare Group; Hyderabad; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

The Ksquare Group is a global technology consulting firm delivering AI, cloud, data and insurance modernization across commercial P&C and specialty lines. We translate carrier priorities into practical roadmaps, leveraging AI-enabled solutions and experience with Tier 1 and Tier 2 insurers.

Role focuses on underwriting, claims and distribution modernization, regulatory alignment, and driving measurable business outcomes through modern platforms and cross-functional collaboration.

Qualifications

• Deep P&C domain across commercial and specialty lines.
• Experience with Tier 1 and Tier 2 insurers in carrier roles or consulting.
• Modernisation engagements from discovery to implementation with domain ownership.
• BPMN and value-stream mapping for process optimization.
• AI-native solutioning across underwriting, claims and distribution with measurable outcomes.
• Knowledge of core platforms like Guidewire, Duck Creek, Majesco or Salesforce Financial Services Cloud.

Responsibilities

• Lead discovery with underwriting, claims, distribution and IT leaders at carriers and MGAs.
• Define modernization across underwriting submission, risk assessment and pricing, including complex risks.
• Shape claims modernization from FNOL to settlement and recovery.
• Design distribution improvements across brokers, agents, wholesalers and delegated-authority partners.
• Partner with architects to shape modernized solutions including workbenches, portals and policy data integration.
• Prioritize AI and automation use cases with business value and regulatory risk.
• Support proposals, RFPs, demos and industry viewpoints.
• Validate solution designs for regulatory fit and industry relevance.

Skills

P&C domain

Underwriting

Claims management

Distribution

BPMN modeling

AI in insurance

Solution delivery

Executive storytelling

Regulatory risk

Education

CPCU / AINS

Tools

Guidewire

Duck Creek

Majesco

Salesforce Financial Services Cloud

Job description

The Ksquare Group is a global technology consulting company headquartered in Dallas, Texas, with over 14 years of experience delivering technology solutions across Salesforce, cloud, data, AI, and network engineering for clients in Banking & Financial Services, Public Sector, Telecommunications, Manufacturing, Logistics, Healthcare, and Enterprise Services. With a team of 350+ professionals across the US, Mexico, the Dominican Republic and India, we help organizations solve complex business challenges and achieve measurable outcomes through our collaborative POD-based delivery model. At The Ksquare Group, we foster a culture of integrity, collaboration, continuous learning, and professional growth, empowering our teams to make a meaningful impact for clients worldwide.

Role purpose

Be the practice's Property & Casualty (P&C) insurance, bringing deep underwriting, claims and distribution expertise across commercial and specialty lines. Translate carrier and MGA priorities into credible modernization roadmaps, AI-enabled solutions and compelling pursuit narratives, drawing on hands-on experience with Tier 1 and Tier 2 insurers and modernization engagements for specialty lines carriers.

Key responsibilities

• Lead discovery with underwriting, claims, distribution and IT leaders at commercial and specialty P&C carriers and MGAs; translate business priorities into target operating models and transformation roadmaps.
• Define underwriting modernization across submission intake and triage, appetite matching, risk assessment, pricing, referrals, quote-bind-issue, endorsements and renewals, including complex specialty risks and underwriting authority controls.
• Shape claims modernization from first notification of loss (FNOL) through coverage validation, triage, investigation, reserving, litigation management, settlement and recovery, with attention to complex commercial and specialty claims.
• Design distribution improvements across brokers, agents, wholesalers, MGAs and delegated-authority partners, covering onboarding, submissions, placement, producer servicing and commission workflows.
• Partner with architects and delivery teams to shape modernized solutions for specialty lines carriers, including underwriting workbenches, claim platforms, broker portals and integration with policy administration, billing and data services.
• Prioritize AI and agentic automation use cases by business value, feasibility and regulatory risk; build business cases tied to underwriting turnaround, quote-to-bind conversion, claims cycle time, leakage reduction and distribution productivity.
• Shape proposals, RFP responses, demos and industry point-of-view content.
• Validate solution designs for industry relevance and regulatory fit (e.g., NAIC, state DOI, IRDAI, Solvency II as applicable).
• Build reusable insurance accelerators, process maps and use-case libraries with the Platform team.
• Represent the practice at industry events and with partners; support account growth.

Required skills

• Deep P&C domain expertise across commercial and specialty lines, with detailed understanding of coverage structures, exclusions, limits, deductibles, risk selection and the underwriting, claims and distribution lifecycles.
• Must have worked with both Tier 1 and Tier 2 P&C insurance companies, in carrier roles or consulting and solution delivery engagements, partnering directly with underwriting, claims and distribution stakeholders.
• Demonstrated experience delivering modernised business and technology solutions for specialty lines carriers, from discovery and solution definition through implementation, with clear ownership of domain requirements and evidence of business outcomes.
• Business analysis and process modeling (BPMN, value-stream mapping).
• Demonstrated AI-native solutioning experience across underwriting, claims and distribution, embedding AI into core workflows from discovery and process redesign through solution definition and implementation support; ability to define domain requirements, human oversight, evaluation criteria and measurable outcomes with architects and delivery teams. Strong AI use-case discovery and executive storytelling skills.
• Experience with core platforms such as Guidewire, Duck Creek, Majesco or Salesforce Financial Services Cloud.

Preferred

CPCU, AINS or equivalent P&C qualifications; prior consulting or P&C insurer leadership; exposure to GenAI in underwriting, claims or distribution.

Success measures

Win rate on insurance pursuits, pipeline influenced, use-case assets published, client CXO relationships built.