Dog Grooming Manager

Upper Hound Dog Grooming; Raebareli; On-site; INR 4,650,000 - 6,200,000; Full time

Benefits offered by this job

Competitive salary reflective of your\

Quarterly performance bonus

Job summary

Upper Hound is opening a branch in Farnborough, Hampshire and seeks a Salon Manager who can balance brilliant grooms with sharp commercial thinking and inspiring leadership.

Based in Farnborough, you will run the branch end-to-end—from scheduling and stock control to achieving KPIs and delivering five-star services that keep clients returning.

Join a team that values craft, kindness and curiosity, with quarterly bonuses, a pension, and generous holiday.

Qualifications

• Proven salon or retail management experience (grooming environment preferred).
• Level 3 Dog Grooming diploma or at least three years’ hands-on grooming at a high standard.
• A track record of building motivated teams and hitting commercial targets.
• Confident admin skills—scheduling, POS, stock systems, basic budgeting.
• Calm, solutions‑first attitude that keeps both humans and hounds relaxed.

Responsibilities

• Run the branch – oversee scheduling, stock control, budgets and KPIs
• Deliver five‑star grooms – set the standard for quality and welfare
• Lead the team – recruit, train and motivate a happy, high‑performing pack
• Delight customers – build relationships that turn first‑timers into regulars
• Champion safety & compliance – keep our salon spotless and our paperwork spot‑on

Skills

Salon management

Team leadership

Customer service

Education

Level 3 Dog Grooming diploma

Tools

Scheduling software

POS systems

Stock management

Budgeting basics

Job description

Upper Hound is opening a branch in Farnborough and we’re looking for a Salon Manager who can balance brilliant grooms with sharp commercial thinking and inspiring leadership.

Location: Upper Hound, Farnborough, Hampshire

Work Schedule: Full-time

Monday – Friday: 9 am – 6 pm

Saturday: 9 am – 5 pm

Enjoy a long weekend every last Saturday of the month—no grooming, no admin, just you-time.

What makes this role different?

You won’t just pick up scissors—you’ll drive everything that happens front-of-house and behind the scenes:

• Team leadership – recruit, coach and performance-manage a happy, high-achieving salon crew.
• Operational control – own rotas, stock, equipment maintenance and health-and-safety compliance.
• Customer journey – design a seamless booking-to-checkout flow that keeps clients coming back.
• Commercial focus – hit monthly revenue and margin targets, analyse KPIs and action improvements.
• Marketing input – partner with HQ on local campaigns, social content and events that grow footfall.
• Standards guardian – uphold welfare best practice and set the benchmark for grooming quality.

You’ll fit the bill if you have…

• Proven salon or retail management experience (grooming environment preferred).
• Level 3 Dog Grooming diploma or at least three years’ hands‑on grooming at a high standard.
• A track record of building motivated teams and hitting commercial targets.
• Confident admin skills—scheduling, POS, stock systems, basic budgeting.
• Calm, solutions‑first attitude that keeps both humans and hounds relaxed.

What you’ll do

• Run the branch – oversee scheduling, stock control, budgets and KPIs
• Deliver five‑star grooms – set the standard for quality and welfare
• Lead the team – recruit, train and motivate a happy, high‑performing pack
• Delight customers – build relationships that turn first‑timers into regulars
• Champion safety & compliance – keep our salon spotless and our paperwork spot‑on

Benefits

• Competitive salary – reflective of your experience and management scope
• Quarterly performance bonus tied to branch targets
• Company pension and 28 days’ holiday
• Regular team socials and CPD workshops

Our culture

We’re Driven By Three Values:

• Craft – obsess over quality in every clip, trim and touchpoint.
• Kindness – treat dogs, clients and colleagues with patience and respect.
• Curiosity – test, learn, improve. Good ideas beat hierarchy every time.

If that sounds like your vibe, you’ll thrive here.

Ready to run your own salon?