DocuSign CLM Technical Analyst

ExxonMobil India Careers; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive compensation

Medical plans

Tuition assistance program

Workplace flexibility policy

Job summary

ExxonMobil India is looking for a professional to support the DocuSign Contract Lifecycle Management (CLM) platform in Bengaluru. The role entails daily operational support, including user access management and system performance monitoring. Candidates should have a minimum of 2 years of experience in supporting CLM platforms, along with strong knowledge of workflows and user management. Benefits include competitive compensation, medical plans, and training programs, alongside a flexible workplace policy.

Qualifications

• Minimum 2 years of experience supporting DocuSign CLM or similar contract lifecycle management platforms.
• Strong knowledge of CLM workflows, templates, and document generation processes.
• Ability to work independently and manage multiple priorities effectively.

Responsibilities

• Provide daily operational support for the DocuSign CLM platform.
• Maintain and optimize CLM workflows and templates.
• Collaborate with business stakeholders to gather requirements.

Skills

Supporting DocuSign CLM

System administration

Communication skills

Troubleshooting

User management

Tools

DocuSign

Salesforce

SAP

Job description

What Role You Will Play In Our Team

This role is responsible for the ongoing support, maintenance, and enhancement of the DocuSign Contract Lifecycle Management (CLM) platform. It ensures system stability, supports business users, and drives continuous improvement in contract-related processes.

Location: Bengaluru, India

What You Will Do

• Provide daily operational support for the DocuSign CLM platform, including user access management, configuration, and issue resolution.
• Maintain and optimize CLM workflows, templates, and document generation logic.
• Collaborate with business stakeholders to gather requirements and implement configuration updates.
• Monitor system performance and proactively address issues to ensure platform reliability. Coordinate with IT and cybersecurity teams to manage integrations (e.g., SAP Ariba, O365, SSO, SAP CI) and ensure.
• hensive documentation, including configuration guides, workflow diagrams, and support runbooks.
• Participate in blueprint packaging and deployment.
• Support testing and validation during system upgrades and enhancements.

Skills and Qualifications

• Minimum 2 years of experience supporting DocuSign CLM or similar contract lifecycle management platforms.
• Strong knowledge of CLM workflows, templates, and document generation processes.
• Experience in system administration, user management, and troubleshooting.
• Familiarity with Salesforce integration and data flows.
• Excellent communication and documentation skills.
• Ability to work independently and manage multiple priorities effectively.

Preferred Skills And Qualifications

• DocuSign CLM Consultant Certification.
• Experience with DocuSign CLM API integrations and DocuSign AI.
• Knowledge of SSO, MFA, and clause library configurations.
• Exposure to SAP CI or other middleware platforms.
• PMP, PMI-ACP, or Scrum Master certification.
• At least 2 years’ experience in CLM Docusign troubleshooting and implementation
• Configuring and troubleshooting DocuSign workflows

Your Benefits

• Competitive compensation
• Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits
• Retirement benefits
• Global networking & cross-functional opportunities
• Annual vacations & holidays
• Day care assistance program
• Training and development program
• Tuition assistance programWorkplace flexibility policy
• Relocation program
• Transportation facility

Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.

EEO Statement

ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.

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