Document Processing Specialist - C2H - Bengaluru

BCforward; Bengaluru; On-site; INR 450,000 - 700,000; Full time

Job summary

BCforward in Bengaluru requires a detail-oriented professional to handle banking operations and confirmations, coordinating with front, middle, and back office teams to ensure accurate processing and timely responses.

The ideal candidate will have a strong control mindset, excellent English communication, and experience with OTC products. A Commerce/Accounting degree is preferred, with proficiency in MS Office and a proven ability to meet deadlines.

Qualifications

• A strong control mindset and adherence to business ethics.
• In-depth knowledge with OTC, Treasury, loan products and global markets is an added advantage.
• Ability to drive results with a hands-on approach.
• Ability to work in a high-pressure environment with time-critical deliveries.
• Excellent written and verbal communication skills; ability to deliver direct feedback.
• Familiarity with Microsoft Office applications, especially Excel, PowerPoint, Word.

Responsibilities

• Under minimal supervision makes independent decisions on typical transactions and or legal requests.
• Handles complex request types under little supervision.
• Completes audit/documents indexing.
• Ensure continuity of the process and SLAs assigned through proper backups and communication.
• Adapt to changing needs and deadlines and remain calm under pressure.

Skills

Banking operations

OTC products

Excellent English writing

MS Office

Time management

Education

Bachelor's degree in Commerce/Accounting

Job description

Primary Responsibilities

• Under minimal supervision makes independent decisions on typical transactions and or legal request based on specialized functional/technical knowledge and broader legal knowledge.
• Handles complex request types under little supervision
• Completes audit/documents indexing
• Excellent business writing and verbal English communication skills
• Proficient in MS office package (Word, Excel, PowerPoint and outlook).
• Strong control and quality management skills; accuracy and attention to detail is vital.
• Assertive and self-confident, comfortable when interacting with senior management.
• Refer problem / Identify issues on assigned work type and escalates occurrences to team leader or supervisor.
• Ensure continuity of the process and SLAs assigned through proper back ups, follow ups and communication.
• Adapt to changing needs & deadlines and remain calm when under pressure
• Candidate should possess strong knowledge of Banking operations preferably in the Confirmations space with the products being serviced.
• Adaptable to change and ability to manage change
• Ideal Personality Traits: Excellent people, communication, analytical and writing skills; penchant for innovation.

Qualifications

This individual will have extensive contact with front office, middle office and back office, clients, accounting firms, global teams, custodians and other business partners on a daily basis. Key skills required are listed below:

• A strong control mindset and adherence to a high degree of business ethics
• In-depth knowledge with OTC, Treasury, Loan products and global markets is an added advantage.
• Ability to drive results through a "hands-on" approach
• Ability to work in a high pressure environment with time critical deliveries
• Ability to respond to a changing environment.
• Ability to multi task
• Positive “Can Do” attitude
• Contributes to an environment of collaboration and mutual responsibility
• Exceptional systems capability including all Microsoft Office applications, including Excel, PowerPoint, Word is a plus
• Exceptional communication skills, strong logical thinking ability
• Strong written and verbal communication skills with ability to deliver direct feedback
• Excellent organizational and time management skills
• Positive attitude and professional demeanor able to take constructive feedback with ease
• Ability to handle multiple priorities and meet deadlines
• Ability to organize and prioritize work; handle multiple tasks concurrently
• Any Bachelor Degree. Commerce/Accounting preferred.