DNU Tech Lead - Infrastructure Services N 4C

1401 Genpact India Pvt. Ltd.; Bengaluru; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

Genpact Ltd. is seeking a Tech Lead - Infrastructure Services N in Bengaluru to drive DevOps and platform engineering for AI-driven solutions. You will lead cloud-based infrastructure work, automate deployments, and ensure scalable, secure services across multi-cloud and hybrid environments.

You’ll work with cross-functional teams to implement SDLC practices, improve system reliability, and support cutting-edge AI initiatives in a fast-moving, innovation-driven setting.

Qualifications

• Experience in cloud infrastructure, platform engineering, SRE, or AI infra.
• Production experience with AI/ML workloads preferred.
• Strong written and verbal English communication.

Responsibilities

• Develop and lead DevOps and infrastructure engineering efforts.
• Automate installation, patching, upgrading, and monitoring.
• Collaborate with architects and engineers to deliver scalable platform services.

Skills

Agile Methodology

Azure Devops

DevOps

IaaS

IM

English Proficiency

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

CISSP - Workforce Academy Online

CCNP - Netmetrix Solution

Tools

Docker

Kickstart

Packer

Ansible

Kubernetes

Prometheus

Grafana

ELK Stack

Job description

Tech Lead - Infrastructure Services N

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Job Description

Senior Devops/ Infrastructure Engineer Responsibilities Strong Unix/ Linux system development, Performance leadership skills Knowledge of DevOps toolset like Docker, Kickstart, Packer, Ansible is good to have and will be part of Scrum teams. Scrum team will be responsible to work on features, Priorities assigned. Delivering foundational platform services for new product development. Responsible for implementing & automating installation, patching, upgrading platform. Recommendation and establishing monitoring for solution. Configuring and using alerting and supervising tools like – Prometheus, Grafana Configuring and using ELK stack Implementing a highly available, scalable & reliable system. Scrum team will collaborate with system engineers, architects and principal engineers to implement solutions that are aligned with platform services and solutions, apply principles of SDLC and methodologies like Agile, CI, software and product security, application scaling, documentation practices, refactoring and testing techniques.

Preferred Qualifications/ Skills

Experience in cloud infrastructure, platform engineering, SRE, MLOps, or AI infrastructure, including meaningful production experience with AI/ML workloads. Experience operating multi-cloud or hybrid-cloud AI platforms and integrating on-premises services with CSP-hosted model endpoints. Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude Scripting – Python, Shell, Bash Docker, Kickstart, Packer, Ansible Ability to learn and understand the system architecture quickly in a dynamic environment. Experience of working with scrum team in Agile environment Exposure to securing and hardening OS, docker containers Exposure to Kubernetes Qualifications Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering Certifications Certified Information Systems Security Professional (CISSP) - Workforce Academy Online, Cisco Certified Network Professional (CCNP) - Netmetrix Solution Required Skills Agile Methodology, Azure Devops, DevOps, Infrastructure as a Service (IaaS), Infrastructure Management (IM) Language English (Required), English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - DNU Infrastructure Services N Remote Type - Hybrid Work Shift - Day Job (India)

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering Certifications Certified Information Systems Security Professional (CISSP) - Workforce Academy Online, Cisco Certified Network Professional (CCNP) - Netmetrix Solution

Required Skills

Agile Methodology, Azure Devops, DevOps, Infrastructure as a Service (IaaS), Infrastructure Management (IM) Language English (Required), English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - DNU Infrastructure Services N Remote Type - Hybrid Work Shift - Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Equal Opportunity

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.