Director User Experience Design

Jobber Hub; Mumbai City; On-site; INR 40,00,000 - 50,00,000; Full time

Job summary

An established industry player is seeking a Director of UX Design to lead innovative design strategies and manage a talented team. This pivotal role involves collaborating with clients and senior management to translate business objectives into impactful UX solutions. The ideal candidate will have over 12 years of experience in UX design, with a strong focus on leadership and client engagement. You will foster a culture of design excellence, advocate for UX at industry events, and drive significant value for clients through strategic design initiatives. Join a transformative company that emphasizes a business-centric design philosophy, making a real impact in the industry.

Qualifications

• 12+ years in UX design, with 5+ years in senior leadership roles.
• Strong portfolio showcasing UX Design & Research for high-traffic products.

Responsibilities

• Lead the design team and collaborate with clients to define UX strategies.
• Mentor young talent and conduct workshops to align design with business goals.

Skills

UX Design

User Research

Team Management

Client Management

Strategic Leadership

Communication Skills

Education

Master's degree in Design

Tools

Adobe Creative Suite

Figma

Prototyping Software

Job description

Direct message the job poster from Jobber Hub

Talent Acquisition Partner | IT Recruitment | Non IT Hiring | New Job Opportunities

DIRECT HIRING FOR A CLIENT

Job Role: Director UX Designer

Job Location: Mumbai

Expertise Required: UX Design, User Research

Mandatory Company: Well-known Service Companies, Design Studios, or Agencies

Experience Required: 12-18 Years

Salary: 40 LPA to 50 LPA

Must have Skills:

• Strong UX Design Director or above profile
• 12+ YOE in UX Design / Product Design for well-known, high traffic Products
• Recent 6+ YOE should be in a Service Companies or Design Studios, working in a leadership role
• Must be a Director or above position in a Design studio or Top Services Company
• Must be leading a team of Managers, and should have 5+ YOE in Team management
• Strong portfolio with multiple case studies showcasing UX Design & UX Research for well-known, high-traffic Products
• Must be from a Well-known Service Companies, Design Studios, or Agencies (Must have strong Services experience)

About the Company

This design services company redefines traditional approaches by emphasizing a business-centric design philosophy rather than solely focusing on user-centric principles. Their modular service structure aligns seamlessly with the product development lifecycle, supporting every stage from envisioning and building to maintaining products. Their innovative methodology ensures value delivery through design that is deeply integrated with business objectives, making them a transformative partner in driving impactful outcomes.

Roles and Responsibilities

As the Director - Experience Design, you will play a pivotal role as part of the core management team of the organization. This outward-facing role requires extensive interaction with clients, CXOs, and management-level professionals in the industry. Your primary focus will be translating client requirements into impactful UX strategies that deliver measurable ROI and significant value to clients. This role will also lead the entire design team across multiple locations, ensuring seamless collaboration, innovation, and consistent delivery of excellence. It demands a deep understanding of design science, UX innovation, and business strategy to create impactful solutions and drive company growth.

Key Responsibilities:

Strategic Leadership:

• Collaborate with clients and internal design leaders to define a UX-driven product vision and execute strategies that enhance engagement and align with business goals.
• Foster strategic relationships with CXO-level and senior management professionals to establish the company as the premier choice in the design industry.
• Utilize a deep understanding of design science to create data-informed, research-driven solutions.
• Identify and recommend AI opportunities to streamline processes, improve product features, and optimize user experiences while maintaining ethical practices.
• Set industry benchmarks by fostering a culture of design excellence and innovation.

Client Engagement and Value Creation:

• Represent the company in business development efforts, including pitches, proposals, and client presentations.
• Engage in high-stakes discussions with CXOs and senior management to identify opportunities, solve challenges, and drive business value.
• Build and nurture strong client relationships, serving as a trusted advisor.
• Facilitate regular client meetings to align objectives, review progress, and refine strategies based on feedback and market trends, driving measurable business outcomes.
• Drive account continuity, secure repeat business, and expand engagement opportunities.

Evangelizing UX:

• Advocate for UX by speaking at industry events and teaching at forums.
• Publish thought leadership content, including monthly blog posts and case studies.
• Conduct workshops and sessions with client leadership teams to align design strategies with organizational goals.
• Mentor young talent in design schools and lead masterclasses to inspire and educate the next generation of design leaders.

Team Development and Organizational Growth:

• Lead, mentor, and grow the design team across locations, fostering a collaborative and innovative environment.
• Develop learning opportunities for team members, ensuring professional growth and knowledge sharing.
• Stay at the forefront of UX trends, tools, and practices to keep the team ahead of the curve.

Project Delivery and Management:

• Oversee the execution of projects across locations, ensuring timely, high-quality delivery while working closely with project managers to align goals.
• Establish and implement robust process controls, including feedback loops, time tracking, and adherence to design standards.
• Optimize team utilization and engagement.
• Drive cross-functional collaboration among designers, developers, project managers, and client teams for seamless project execution.

Ideal Candidate:

Educational Background:

• Master’s or equivalent degree in a design-related field.

Experience:

• Minimum of 12+ years in UX design, with at least 5 years in senior leadership roles.
• Proven track record of delivering complex design projects and managing large, distributed teams.
• Strong client management and stakeholder engagement experience, including CXOs and senior executives.

Technical Skills:

• Proficiency in tools like Adobe Creative Suite, Figma, and prototyping software.
• Expertise in designing and facilitating workshops and design strategy sessions.
• In-depth knowledge of design science, leveraging research, data, and user insights to inform strategies.
• Experience identifying and integrating AI solutions into design and product strategies.

Soft Skills:

• Exceptional communication skills with the ability to articulate design strategies and solutions to CXOs and senior executives.
• Strong interpersonal skills and the ability to build trusted relationships with executives and clients.
• Promote seamless team collaboration across locations by fostering a culture of transparency, inclusivity, and psychological safety, ensuring a politics-free and high-trust work environment.
• Excellent organizational and time-management skills, with a focus on prioritization and execution.

Seniority level

• Director

Employment type

• Full-time

Job function

• Information Technology
• Human Resources Services