Director, Software Engineering | ( Enterprise Systems, ERP's & Supply Chain )

Cisco Systems, Inc.; Bengaluru; On-site; INR 4,200,000 - 7,000,000; Full time

Job summary

Cisco Systems, Inc. in Bengaluru seeks a Director of Engineering in Supply Chain IT to lead AI-powered initiatives across core systems. You will steer strategic AI integration, platform ownership, and data-connectivity efforts with global teams to transform legacy processes.

You will mentor engineering talent, partner with security and product leaders, and advance enterprise LLM-enabled solutions that deliver measurable business value.

Qualifications

• Broad Supply Chain systems experience across NPI, planning, inventory, sourcing, manufacturing and logistics.
• Expertise with Oracle/SAP ERP systems at scale and end-to-end integration.
• Experience with cloud technologies (AWS/Azure/GCP) in multi-cloud environments.
• Senior leadership experience with a global engineering workforce.
• Strong analytical, verbal and written communication for executive audiences.

Responsibilities

• Define and drive the strategic AI/SDLC roadmap for Cisco Supply Chain IT.
• Oversee scalable agentic frameworks and data access across platforms.
• Lead legacy system transformation into AI-powered supply chain platforms.
• Architect NLI and retrieval-augmented generation for enterprise insights.
• Champion secure data connectors to Oracle, SAP HANA, Snowflake, MongoDB.
• Set direction for API design and prompt engineering for scale.
• Lead multi-agent protocols and integration both internally and with partners.
• Collaborate with business, product, security and infrastructure leaders.
• Mentor engineering teams and drive a culture of innovation.
• Represent Cisco in industry forums and drive best practices.
• Advocate for code quality, agile delivery, and continuous learning.

Skills

Strategic leadership

Platform ownership

AI integration

Data integration

API design

Multi-agent systems

Cross-functional collaboration

Talent development

Executive communication

Tools

Langraph

Langchain

LLMs

APIs

SDKs

Database drivers

Job description

Meet the Team

In Supply Chain IT,our vision is to enable an adaptable, innovative and scalable Supply Chain for operational excellence and to power Cisco's growth. We do this through flexible services with focus to Simplify, Innovate, and Accelerate. This community has been created and updated with the intent of enhancing communication, collaboration, cooperation among the team, stakeholders, and any member of Cisco to achieve the vision that has been established.

Your Impact

If you have knowledge of Enterprise systems, understand ERP, and have Supply Chain IT leadership experience then this role is for you. We are actively looking to hire a Director Engineering in Supply Chain. This individual will be responsible for continuing to drive AI native SDLC excellence within Supply Chain IT. This individual will lead several engineering teams in developing and delivering agentic solution across the entire Supply Chain ecosystem.

Responsibilities:

• Strategic Leadership: Define and drive the strategic roadmap for in-app and role-based AI integration across core Cisco Supply Chain systems, establishing best practices for agent security, semantic modeling, multi-agent protocols, and continuous agent learning.
• Platform Ownership: Oversee the design, development, and deployment of scalable agentic frameworks (including Langraph, Langchain, LLMs), ensuring enterprise-grade Ask/Respond capabilities that leverage data from a diverse ecosystem of technology platforms.
• Legacy System Transformation: Lead a high-performing AI development team charged with the end-to-end transformation of legacy supply chain systems into modern, AI-powered platforms. Guide the migration strategy, ensuring seamless integration and minimal disruption to business operations while maximizing the value of AI-driven automation.
• Enterprise AI Enablement: Guide the architecture and implementation of advanced Natural Language Interaction (NLI) and Retrieval-Augmented Generation (RAG) systems, empowering stakeholders with actionable insights from enterprise LLMs.
• Data Integration Strategy: Champion the development and standardization of secure, high-throughput data connectors (APIs, SDKs, database drivers) for integration with key enterprise databases (e.g., Oracle, SAP HANA, Snowflake, MongoDB), enabling seamless data access for AI solutions.
• API and Prompt Engineering Oversight: Set direction for LLM-based prompt engineering frameworks, ensuring robust API design for scalable user input parsing and intent recognition across supply chain scenarios.
• Multi-Agent Systems and Integration: Lead the definition and adoption of multi-agent communication protocols (FIPA ACL, MCP, A2A) and integration frameworks, enabling efficient, standardized agent interactions both internally and with external platforms.
• Cross-Functional Collaboration: Partner with business, product, security, and infrastructure leaders to align AI initiatives with broader supply chain and organizational goals, ensuring technology investments deliver maximum business value.
• Talent Development and Mentoring: Build, inspire, and develop high-performing engineering teams and senior technical talent, fostering a culture of innovation, collaboration, and technical excellence.
• Industry Leadership: Represent Cisco Supply Chain IT in industry forums and partnerships, influencing best practices and establishing Cisco as a leader in AI-powered supply chain transformation.
• Culture: Strong advocate for code quality, agile delivery, and continuous learning across the portfolio. Own and establish site strategy alignment with the organizational goals.

Minimum Qualifications :

• Broad Supply Chain systems (build and operate) experience in high tech across most or all areas - New Product Introduction (prototype development, validation, release and EOS/EOL), Planning, Inventory, Sourcing, Manufacturing and Logistics.Experienceintegrating andworking with contract manufacturers.
• Expertiseinone or more industry standard(Oracle/SAP)ERP systems at scale.Experience implementing end-to-end systems to support various business models.
• Experience with cloud technologies such as AWS/Azure/GCP in amulti-cloudenterprise environment.
• Strong understanding of and previous experience working to integrate systems with Sales crediting & commissions, Order Management Finance - Accounts Receivable, General Ledger, Services/RMAs process, Export and Legal, Security and Identity Management.
• Proven senior leadership experienceand team building capability with a global workforce.
• Excellent analytical, written and verbal communications skills and the ability to influence, interact, and present at executive level in both the supply chain and development organizations
• Good business sense/discernment and a strong foundation of business analytics/financial skills
• You are results oriented, self-motivated, flexible, collaborative and able to adapt in a fast-paced, changing environment
• Effective in influencing and using effective collaborative relationships for success

Preferred Qualifications :

• Good business sense/discernment and a strong foundation of business analytics/financial skills
• You are results oriented, self-motivated, flexible, collaborative and able to adapt in a fast-paced, changing environment
• Effective in influencing and using effective collaborative relationships for success

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our