Director Product Training

WPP Media; Chennai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

WPP Media is seeking a Director of Product Training to lead the development and implementation of training strategies. This role will oversee a team responsible for enhancing product engagement and adoption through compelling training programs. Ideal candidates will have extensive experience in product training and exceptional communication skills.

Qualifications

• Proven experience in a leading Product Training role.
• Exceptional communication skills, both written and verbal.
• Strong project management skills.

Responsibilities

• Implement training strategies and oversee training programs.
• Collaborate with SMEs to create engaging training materials.
• Monitor training effectiveness and initiate improvements.

Skills

Training Needs Assessment

Content Design

Curriculum Development

Project Management

Communication Skills

Education

Experience in Product Training Role

Job description

Join to apply for the Director Product Training role at WPP Media

Join to apply for the Director Product Training role at WPP Media

Job Specification

Title

Discipline:

Location:

Director, Product Training

Choreograph Product Deployment & Operations

London (or NYC)

Who We Are Looking For

The Director, Product Training will be responsible for creating, executing and ongoing

development of training strategies across the assigned product portfolio. They will ensure

all hands-on users of the applications are well-equipped to utilize our products to their full

potential, leading to increased engagement and success.

The role will report to the VP, Product Training and will work in partnership with subject

matter experts in the assigned Product & Engineering pillar, in collaboration with other

Enablement functions such as Product Marketing and Support and with the regions to

deliver a consistent and compelling training offering across the product portfolio.

The Director will lead a team of Product Trainers who identify training needs and develop

training curricula and learning content for various audiences across the product portfolio.

WHAT WILL YOU DO?

Implement the Product Training vision and oversee the overall training roadmap for

your product portfolio to deliver effective, comprehensive product training programs

that deliver measurable adoption and effective usage of our applications. Ensure that

the training programs are consistent across all regions, achieving the overall

objectives, delivering the same message, and using the same materials.

Collaborate with Product team SMEs to ensure deep understanding of product

functionality, features, and benefits. Translate this knowledge into engaging training

material and programs that cater to different learning styles, and that are scalable

across multiple products and user segments using a variety of delivery methods,

including e-learning courses, self-help materials, knowledge base content,

web-based tutorials and trainer-led workshops.

Identify areas of training needs and assess user challenges with adoption of our

applications. Develop and implement learning strategies to address these needs.

Monitor progress and suggest continuous improvements to our training offering.

Measure the effectiveness of training programs and make data-informed decisions to

improve them continuously.

Work with the Enablement and Marketing teams on supporting materials and

communication strategies to equip users with the knowledge and skills to leverage

product capabilities effectively.

Build, lead and inspire a team of training specialists to achieve Choreograph Product

and Engineering goals and objectives.

Ensure you and the team continuously learn about new product developments and

updates, so that training programs and content is updated accordingly.

Evaluate, design and execute innovative and engaging approaches to product

training. Understand trends, identify potential opportunities and gaps, leverage

external best practices, and develop learning initiatives that drive business results.

WHAT WILL YOU NEED?

Proven experience in a leading Product Training role.

Substantial experience with training needs assessment, content design, curriculum

development and delivery, and program coordination, with a proven ability to drive

tangible end user adoption.

Solid understanding of adult learning principles, modern training techniques and

training measurement frameworks.

Familiarity with product development lifecycles, agile working structures, project

management.

Exceptional communication skills, both written and verbal, with the ability to

communicate complex technical concepts to non-technical audiences.

Proven success in developing a diverse team of talented individuals, and ensuring

they work well across the organization.

Strong project management skills, with the ability to juggle multiple responsibilities

and meet deadlines.

Ability to influence and align cross-functional, highly matrixed, multi-geographical

teams.

requisitionid:42353

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Technology, Information and Internet, Advertising Services, and Marketing Services

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