Director of RevOps (US-shift) - Remote

ADIT; Ahmedabad District; Remote; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Remote work

Flexible schedules

Growth opportunities

5-day workweek

Job summary

ADIT is seeking an experienced VP of Revenue Operations to drive revenue growth and optimize customer success across the US shift. You will lead strategic planning, CRM optimization, and cross-functional collaboration.

This remote role requires strong SaaS knowledge, data-driven decision making, and the ability to align CS and GTM plans with company objectives. Expect a demanding but rewarding leadership position supporting global customers.

Qualifications

• Proven track record in revenue operations and GTM planning.
• Strong SaaS industry background.
• Experience designing performance measurement frameworks.
• Proficiency with CRM systems and data-driven insights.
• Excellent leadership and cross-functional collaboration.

Responsibilities

• Execute revenue-focused strategies aligned with company goals.
• Develop US Customer Success strategies to drive revenue.
• Design performance metrics for CS team and act on insights.
• Collaborate to improve CS processes and efficiency.
• Oversee CRM workflow and data accuracy.
• Drive initiatives to streamline revenue processes.
• Provide leadership with revenue trend analyses.
• Stay updated on revenue ops best practices.
• Must work US hours 6:30 pm–3:30 am IST.

Skills

Revenue ops

Customer Success

GTM strategy

SaaS domain

CRM proficiency

Data analytics

Leadership

Cross-functional

Tools

CRM workflows

Job description

We are seeking an experienced and dynamic individual to join our team as the VP of Revenue Operations (US-Shift). As a key leader, you will be responsible for driving revenue growth and operational efficiency through strategic planning, Customer Success strategy development, and process optimization. This role will play a pivotal part in enhancing our revenue generation capabilities while maintaining a strong focus on customer relationship management.

Key Responsibilities

• To execute revenue-focused strategies and initiatives, ensuring alignment with company goals and objectives.
• Develop and refine Customer Success strategies to drive revenue growth in the US market.
• Design and implement performance matrices to track and analyze Customer Success team performance, identifying areas for improvement and implementing actionable solutions.
• Collaborate cross-functionally to enhance overall Customer Success processes, identifying bottlenecks and areas for process improvement to optimize Customer Success efficiency.
• Oversee the CRM workflow, ensuring data accuracy and utilization to drive Customer Success effectiveness and customer engagement.
• Drive process improvement initiatives to streamline revenue-generating processes and enhance the customer experience.
• Collaborate closely with leadership to provide insights and recommendations based on revenue trends, market analysis, and competitive landscape.
• Stay informed about industry best practices and trends in revenue operations to proactively adapt strategies and maintain a competitive edge.
• Must be comfortable to work in US-shift hours i.e. 6:30 pm to 3:30 am IST

Qualifications

• Proven track record of success in revenue operations, Customer Success strategy, and GTM strategy development.
• Strong background in the SaaS industry, with a deep understanding of its dynamics and challenges.
• Experience in designing and implementing performance measurement frameworks and driving continuous improvement.
• Proficiency in CRM systems and workflows, leveraging data to drive insights and decision-making.
• Exceptional analytical skills with the ability to interpret complex data and extract actionable insights.
• Excellent leadership and team management skills, with the ability to motivate and inspire a high-performing team.
• Effective communication and collaboration skills to work cross-functionally and present strategic plans to senior leadership.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Why Join Us

• We trust our people and offer completely remote opportunities.
• Flexible work schedules for better work-life balance.
• Group of 560+ Agile, Smart and Dynamic IT Professionals.
• Supportive and collaborative work environment.
• 5 days working company (Monday - Friday). All weekends are Off!
• Great working and learning environment.

If you are a proactive and strategic thinker with a passion for driving revenue growth and operational excellence, we encourage you to apply for this exciting opportunity.