Director of Catering Sales

The Indian Hotels Company Limited; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Indian Hotels Company Limited (IHCL) invites an accomplished Director of Catering Sales to join our Commercial department. You will lead the catering sales team, set strategy, and drive revenue growth across events and banquets, aligning with IHCL’s hospitality standards.

The ideal candidate holds a degree in Hospitality Management, English proficiency, and 8–10 years in catering sales with at least 2 years in a managerial role within hospitality.

Qualifications

• Degree in Hospitality Management required.
• Proficiency in English required.
• 8–10 years catering sales experience in hospitality.
• 2 years in managerial role in hospitality.

Responsibilities

• Cost and price events to ensure profitability.
• Direct day-to-day catering sales activities.
• Achieve revenues and sales goals with strategic initiatives.
• Review charges and resolve discrepancies.
• Lead catering sales to maximize revenue.
• Plan budgets and forecast revenue.

Skills

Customer centric

Service oriented

Communication skills

Business acumen

Adaptability

Resilience

Creativity

Attention to detail

Cultural sensitivity

Leadership

Education

Hospitality Management

Job description

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Title: Director of Catering Sales

7 Oct 2026

Department: Commercial

Job requisition ID: 19966

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

• Ensure activities are in line with the developed sales objectives.
• Plan and implement sales programs.

Essential Job Tasks

• Effectively cost and price events, ensuring profitability while maintaining competitive pricing.
• Direct the day-to-day activities of the catering team, ensuring seamless coordination and execution of events.
• Achieve budgeted revenues and personal sales goals by developing and implementing strategic sales initiatives.
• Review daily posting of charges, identifying and resolving any discrepancies in a timely manner.
• Direct the catering sales effort to ensure revenue maximization, leveraging a strong understanding of food and beverage operations, kitchen workflows, and banquet service procedures.
• Plan budgets and forecast revenue, ensuring alignment with the hotel's financial goals and maintaining overall profitability.

Areas of Responsibility

• Business Development: Develop and execute strategic sales plans to identify and acquire new business opportunities, driving revenue growth and expanding the catering department's customer base.
• Revenue Generation: Set and achieve ambitious revenue goals for the catering department, ensuring consistent growth and profitability.
• Market Analysis: Conduct thorough market research to identify trends, opportunities, and challenges, informing data-driven sales strategies and tactical plans.
• Team Leadership: Recruit, hire, train, and manage a high-performing sales team, fostering a culture of excellence, collaboration, and innovation.
• Financial Management: Oversee the department's budget and financial performance, ensuring optimal resource allocation, cost control, and ROI maximization.
• Client Relationship Management: Address client concerns and issues promptly and professionally, ensuring exceptional customer satisfaction and loyalty.
• Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotel's defined standards.
• Sales Strategy and Planning: Develop and execute effective sales strategies, tactics, and plans, aligning with the department's overall business objectives.
• Marketing and Promotion: Collaborate with marketing teams to promote catering services, developing and implementing targeted marketing initiatives and campaigns.
• Sales Reporting and Analysis: Track and analyze sales performance, identifying areas for improvement, optimizing sales strategies, and informing data-driven decision-making.
• Training and Development: Provide ongoing training and development opportunities for the sales team, ensuring continuous skill enhancement, knowledge sharing, and best practice adoption.
• Performance Management: Set clear performance expectations, provide regular feedback, and conduct performance evaluations to ensure individual and team goals alignment.
• Team Motivation and Engagement: Motivate and inspire the sales team to achieve goals, fostering a positive, inclusive, and high-performing team culture.

Customer centric, service oriented, strong business acumen , exceptional communication skills , adaptibility and resillience , creativity and innovation , attention to detail , cultural sensitivity and professional intergrity and leadership skills

Attributes/ Essentials/ Other Information

Customer centric, service oriented, strong business acumen , exceptional communication skills , adaptibility and resillience , creativity and innovation , attention to detail , cultural sensitivity and professional intergrity and leadership skills

Required Qualifications

A degree in Hospitality Management

Work Experience

Minimum of 8 - 10 years of experience in the catering sales deparment and minimum of 2 years in managerial positionin the hospitality industry

Languages Needed in Position

Proficiency in English

Behavioural Competencies

Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.