Director Master Data and Systems

Lonza; Haryana; Hybrid; Confidential; Full time

Benefits offered by this job

Agile culture

Inclusive workplace

Performance rewards

Global benefits

Job summary

Lonza is seeking a Director to define and execute global Master Data strategy across CHI Supply Chain, spanning governance, analytics, and systems. You will lead the transformation toward a standalone Shared Services model, driving data ownership, readiness, and cross-functional collaboration with IT, Finance, and manufacturing.

The role emphasizes enterprise design authority over SAP Master Data, data quality, governance and scalable system solutions, with a focus on continuity during

Qualifications

• Master's degree in Business Administration, Supply Chain, Data Management, or a related field.
• 10+ years of relevant experience in Master Data Management, Data Governance and Supply Chain.
• Deep technical/functional experience with SAP Master Data structures, data architecture, and ERP implementations.

Responsibilities

• Provide enterprise design authority for SAP Master Data structures, standards and governance processes.
• Develop and monitor data quality, lifecycle management and change management programs.
• Lead organizational build-out and Shared Services transformation for standalone readiness.

Skills

Master Data

Data Governance

Analytics

SAP MDG

ERP knowledge

Education

Master's degree (MBA / Supply Chain / Data Management)

Tools

SAP MDG

ERP implementations

Job description

Director Master Data and Systems

Location

Bornem (Belgium) or Colmar (France) or Greenwood (US) or Rewari/ Gurugram (India) or Puebla (Mexico)

The Director, Master Data and Systems is responsible for defining and executing the global Master Data strategy for CHI Supply Chain, ensuring high-quality, standardized, and governed data that enables operational excellence, digital transformation, and data-driven decision-making across the enterprise.

As the functional leader for Master Data, Analytics, Governance, and Systems within Supply Chain, the role establishes the long-term vision, operating model, governance framework, and capabilities required to support business growth and evolving customer needs.

The position drives the transformation of data management practices by identifying capability gaps, prioritizing strategic initiatives, and delivering sustainable solutions that enhance supply chain performance and business outcomes. Working closely with Supply Chain, Commercial, Quality, Manufacturing, Finance, and IT leaders, the position translates business requirements into scalable data and system solutions, drives adoption of global standards, and embeds a culture of data ownership, governance, and continuous improvement. A critical component of the role is ensuring operational readiness as the business moves into a standalone environment, including system implementations, carve-outs, acquisitions, and operating model changes. The position is accountable for establishing independent Master Data, Analytics, and Systems capabilities that enable a successful transition to a standalone Shared Services operating model while ensuring uninterrupted business continuity.

What you will get:

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Compensation programs that recognize high performance
• A variety of benefits dependent on role and location
• The full list of our global benefits can be also found on https://www.lonza.com/careers/benefits .

What you will do:

Master Data Strategy & Governance

Provide enterprise design authority for SAP Master Data structures, standards, governance processes, and data architecture decisions to ensure alignment with business strategy, reporting requirements, and operational excellence.

Data Quality, Lifecycle Management and change management

• Develop and maintain analytics, dashboards, KPIs, and performance reporting to provide transparency on data quality, governance compliance, operational effectiveness and business risk.
• Monitor and execute on the change request process regarding global master data objects

Organizational Build-Out & Shared Services Transformation

• Design, build, and operationalize a standalone global Master Data and Service organization capable of supporting all CHI Business Units independently.
• Define the target operating model, organizational structure, service delivery framework, and resource strategy required to support standalone readiness and long-term operational sustainability.
• Lead workforce planning, recruitment, onboarding, and capability development to establish a high-performing global organization with the appropriate mix of internal and external resources.
• Drive knowledge transfer and transition activities from incumbent organizations and service providers to ensure business continuity and minimize operational risk.
• Establish and manage Shared Service Center operating principles, service catalogs, SLAs, KPIs, escalation mechanisms, and governance processes with CHI Business Units.
• Define global service coverage models, working hours, time-zone strategies, and support structures to ensure effective service delivery across all regions.
• Develop training, competency, and succession frameworks to build sustainable organizational capability and reduce dependency on legacy support structures.
• Ensure successful cutover readiness into a standalone company and execution for all Master Data, Analytics, Governance, SAP roles and finance applications, while achieving full operational independence within agreed transition timelines.

Continuous Improvement & Compliance

• Lead audit and assessment programs to identify risks, gaps, and improvement opportunities.
• Drive continuous improvement initiatives across processes, systems, and ways of working.
• Ensure compliance with internal policies, regulatory requirements, and governance standards.

Organization Leadership

• Lead the Master Data organization and associated external service providers.
• Build talent, capabilities, and a culture of data-driven decision-making.
• Ensure alignment of priorities, resources, and performance across the global team.

What we are looking for:

• Master's degree in Business Administration, Supply Chain, Data Management, or a related field.
• 10+ years of relevant experience in Master Data Management, Data Governance and Supply Chain.
• Deep technical/functional experience with SAP Master Data structures, data architecture, and ERP implementations.
• Demonstrated