We are seeking an experienced Account Delivery Head – Director level to lead end‑to‑end delivery for strategic accounts in the Consumer Packaged Goods (CPG) domain, with a strong focus on Data Engineering, Advanced Analytics, and Data Science. The ideal candidate should be a hands‑on leader with deep technical knowledge of modern data platforms, proven experience in driving data‑driven transformation for CPG clients, and expertise in managing P&L and improving margins across large‑scale engagements.
Key Responsibilities
- Client Leadership: Serve as the senior delivery leader and trusted advisor for CPG clients, ensuring successful execution of engagements that enhance consumer insights, optimize supply chain, and drive revenue growth.
- Delivery & Execution: Lead large‑scale, multi‑year data, AI, and analytics programs across the CPG value chain—covering marketing, sales, supply chain, demand forecasting, trade promotions, and consumer engagement.
- Consulting & Advisory: Shape client strategies by aligning advanced analytics and data engineering solutions with CPG priorities such as personalized marketing, dynamic pricing, demand sensing, and trade optimization.
- Innovation & Growth: Identify new opportunities within accounts to leverage AI/ML, predictive modeling, and digital platforms for accelerating CPG transformation and driving account growth.
- Collaboration: Work closely with cross‑functional teams (engineering, product management, compliance, sales, and pre‑sales) to ensure seamless onboarding, delivery excellence, and client success.
- Margin Management: Drive continuous margin improvement initiatives through resource optimization, pyramid structuring, and pricing strategies.
- Two-in-a-Box with Client Partner: Collaborate with client partner(s) to manage relationships, resolve delivery escalations, and jointly drive account growth.
- Team Leadership: Build and mentor high‑performing delivery teams with strong CPG analytics and data science expertise; foster collaboration and continuous learning to maintain low attrition among top talent.
- Market Awareness: Stay updated on CPG trends, consumer behavior shifts, regulatory changes, and emerging technologies in analytics, AI, and data platforms.
Qualifications & Experience
- Experience: Minimum 16+ years overall, with at least 7 years in client‑facing consulting/delivery leadership roles.
- Domain Expertise: Minimum 8+ years delivering analytics, data engineering, or digital transformation solutions for CPG clients (FMCG, retail, food & beverages, personal care, etc.).
- Track Record: Proven success in managing global programs, large‑scale transformation initiatives, and high‑value CPG accounts.
- Strong technical knowledge in data science, AI/ML, and modern data platforms (cloud, big data ecosystems).
- Excellent written, analytical, and communication skills.
- Strong interpersonal and stakeholder management; adept at influencing in complex, competitive environments.