Director AI/ML Engineering

Taleo; Dadri; On-site; INR 17,341,000 - 25,048,000; Full time

Job summary

UnitedHealth Group is seeking a Director of AI/ML Engineering to define strategy and lead enterprise-scale AI initiatives across healthcare platforms. You will drive contract digitization, document processing, and GenAI applications, while building scalable systems and governance.

Lead cross-functional teams of AI engineers, data scientists, and cloud engineers to deliver measurable outcomes. The role emphasizes strategic direction, platform engineering, MLOps maturity, and responsible AI

Qualifications

• Bachelor's degree in CS, Engineering, Data Science, or related field.
• 12+ years of technology experience.
• 8+ years of engineering leadership experience.
• 5+ years leading enterprise AI/ML programs.
• Experience in healthcare, payer, provider, PBM, or regulated industries.
• AI/ML, GenAI, NLP, LLMs, and Generative AI expertise.
• Document Intelligence: OCR, IDP, contract analytics.

Responsibilities

• Define and execute the AI/ML strategy aligned with business objectives.
• Lead end-to-end delivery of AI-powered healthcare solutions.
• Drive innovation in contract digitization, document processing, and GenAI.
• Establish scalable AI/ML platforms, MLOps and governance.
• Build, mentor, and grow high-performing AI engineering teams.
• Partner with business and tech leaders to drive AI adoption and outcomes.
• Ensure compliance with policies and governance across locations.

Skills

AI/ML

GenAI

NLP

LLMs

Data Governance

MLOps

Cloud Platforms

Team Leadership

Security & Compliance

Education

Bachelor's in CS/Engineering/Data Science

Tools

Azure OpenAI

Azure ML

Databricks

Cosmos DB

Kubernetes

Docker

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Director AI/ML Engineering (2387754)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a seasoned Director, AI/ML Engineering to lead the strategy, development, and delivery of enterprise-scale AI solutions within the healthcare domain. This role will drive initiatives across contract digitization, document intelligence, claims research automation, NLP, LLMs, and Generative AI solutions while leading cross-functional teams of AI/ML engineers, data scientists, data engineers, and cloud engineers.

Primary Responsibilities:

• Define and execute the AI/ML strategy aligned with business objectives
• Lead end-to-end delivery of AI-powered healthcare solutions
• Drive innovation in contract digitization, intelligent document processing, claims automation, and GenAI applications
• Establish scalable AI/ML platforms, MLOps practices, governance, and engineering standards
• Build, mentor, and grow high-performing AI engineering teams
• Partner with business and technology leaders to drive AI adoption and measurable outcomes
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Data Science, or related field
• 12+ years of technology experience
• 8+ years of engineering leadership experience
• 5+ years leading enterprise AI/ML programs
• Experience in healthcare, payer, provider, PBM, or regulated industries
• Experience with Core Technical Skills
  • AI/ML and GenAI
    • Machine Learning, Deep Learning, NLP
    • LLMs, Generative AI, Agentic AI
    • RAG, Semantic Search, Knowledge Graphs
    • Predictive Analytics and Classification Models
  • Document Intelligence
    • OCR, Intelligent Document Processing (IDP)
    • Contract Analytics
    • Information Extraction and Document Understanding
  • Cloud and Platforms
    • Azure AI, Azure OpenAI, Azure ML
    • Azure AI Search, Azure Document Intelligence
    • Databricks, Cosmos DB
    • Kubernetes, Docker
  • Engineering Excellence
    • MLOps, CI/CD, DevOps
    • Infrastructure as Code
    • Model Governance and Responsible AI
    • Monitoring and Observability

Preferred Qualifications:

• Healthcare contract digitization solutions experience
• Claims, provider, reimbursement, or payment integrity workflows experience
• RAG and Agentic AI implementations experience
• Experience in managing globally distributed teams

Success Measures:

• Successful delivery of AI programs
• Business value from AI adoption and automation
• Improved operational efficiency
• Scalable, reliable, and gover

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.