Director - AI Adoption & Workforce Transformation - nttlimited

OpenTalent; Gurugram District; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

NTT DATA in Gurugram is seeking a Director of Consulting to lead strategy and execution of consulting services. You will collaborate with senior stakeholders to define capabilities and guide delivery to drive client value and profitable growth.

This leadership role emphasizes governance, collaboration, and high-performing teams. Responsibilities include aligning strategic plans, guiding complex engagements, developing processes and tools, and ensuring client satisfaction while meeting revenue

Responsibilities

• Gains support from other business areas and stakeholders to execute strategic plans aligned to consulting goals.
• Oversees day-to-day activities of a team of consulting professionals.
• Provides direction to consulting teams in complex engagements as a subject matter expert.
• Develops processes, policies and tools for financial, people, marketing and delivery management.
• Leverages client environment knowledge to influence outcomes.
• Owns efficiency, streamlines procedures to deliver customer excellence.
• Oversees delivery of client requirements against contracts.
• Collaborates with senior leadership to develop strategy and manage revenue/expense targets.
• Ensures profitability targets are met without compromising standards.

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Director, Consulting is a leadership role, responsible for collaborating with senior business stakeholders to formulate and implement the consulting services strategy and organizational capability that provides vision and forward direction for the business. This role takes responsibility for defining and managing a sustainable and profitable consulting practice aligned to the strategy of the overall business and, provides guidance and advice on leveraging service management capabilities to effectively deliver value to clients. This role aims to increase business value with key clients and to realize pull-through business as a result of consultancy engagements. This leadership role is responsible for fostering a collaborative and high-performing culture across the consulting team(s) within their remit.

• Gains support from other business areas and stakeholders to execute strategic plans that align to overall consulting services strategic goals and ensures the implementation thereof.
• Oversees day to day activities of a team of consulting professionals in the functional area.
• Provides direction to consulting team(s) in complex engagements by generating demand through acting as a subject matter expert.
• Develops the required process, policies and tools relating to financial, people, marketing and delivery management and ensures they are in place and managed operationally.
• Leverages their relationship skills and knowledge of the client environment to assist and influence the client.
• Takes full ownership for managing efficiency levels, streamlining and continuously improving procedures to deliver customer excellence.
• Oversees the delivery of client requirements against agreed contracts for relevant consulting areas.
• Collaborates with senior leadership to develop strategy and manages implementation to achieve revenue and expense targets.
• Ensures that the business unit meet its profitability targets, maximizing revenue per billable resource within agreed cost constraints and without compromising the integrity and standards of the company.
• Participates with senior managers to formulate and implement the Consulting Services strategy and organizational capability that provides vision and forward direction for the business.
• Sets the standard for client satisfaction and develops client service policies, procedures and standards that will drive optimization and client satisfaction.