Digital Solutions Consultant

Tech Sales Jobs; Navi Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Worley in Navi Mumbai, India, is seeking a Digital Solutions Consultant II to join our Digital Solutions team onsite. You will provide day-to-day support for Legal and Compliance platforms, collaborate with business stakeholders, vendors, and IT teams, and help deliver enhancements to meet evolving needs.

The role emphasizes problem-solving, stakeholder engagement, and agile delivery, with responsibilities across incident resolution, integrations, and platform stability.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
• Experience supporting enterprise applications in application support, digital solutions, systems analysis, or technology consulting.
• Hands-on experience with two or more Legal, Compliance, or enterprise SaaS platforms such as Agiloft, Brightflag, TrustArc, DPO, or Entity Management Systems.
• Experience across incident, problem, change, release, and production support activities.
• Strong ITSM and Agile/Scrum delivery knowledge.
• Experience supporting REST APIs, web services, middleware, data flows, and application integrations.

Responsibilities

• Provide day-to-day support and administration for Legal and Compliance platforms such as Brightflag, TrustArc, Agiloft, and Entity Management Systems.
• Manage business-as-usual activities, including incident resolution, service requests, problem management, and production support.
• Support and troubleshoot integrations between enterprise applications using APIs, middleware, and other integration technologies.
• Work with business stakeholders to gather requirements, deliver enhancements, and improve business processes.
• Configure, maintain, and optimize applications while supporting platform stability, security, and performance.
• Participate in Agile delivery, including sprint planning, backlog refinement, testing, releases, CI/CD, and change management.
• Collaborate with vendors, developers, and cross-functional IT teams to resolve issues and deliver successful solutions.
• Maintain technical documentation, monitor application health, and drive continuous service improvement.

Skills

ITSM

Agile/Scrum

REST APIs

Stakeholder engagement

Analytical thinking

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Agiloft

Brightflag

TrustArc

DPO

Entity Management Systems

Job description

Digital Solutions Consultant II

Location: Navi Mumbai, Maharashtra, India

Department: Digital Solutions

Work Location: onsite

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose

As a Digital Solutions Consultant, you'll keep critical Legal and Compliance platforms running smoothly while working closely with business stakeholders, vendors, and internal IT teams. You'll provide day-to-day application support, deliver enhancements, and ensure our digital solutions continue to meet evolving business needs.
This role is ideal for someone who enjoys solving technical problems, building strong stakeholder relationships, and working across both business and technology teams.

The Role

As a Digital Solutions Consultant II with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc.

• Provide day-to-day support and administration for Legal and Compliance platforms such as Brightflag, TrustArc, Agiloft, and Entity Management Systems.
• Manage business-as-usual activities, including incident resolution, service requests, problem management, and production support.
• Support and troubleshoot integrations between enterprise applications using APIs, middleware, and other integration technologies.
• Work with business stakeholders to gather requirements, deliver enhancements, and improve business processes.
• Configure, maintain, and optimize applications while supporting platform stability, security, and performance.
• Participate in Agile delivery, including sprint planning, backlog refinement, testing, releases, CI/CD, and change management.
• Collaborate with vendors, developers, and cross-functional IT teams to resolve issues and deliver successful solutions.
• Maintain technical documentation, monitor application health, and drive continuous service improvement.

About You

To be considered for this role it is envisaged you will possess the following attributes:

• A bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Experience supporting enterprise applications in application support, digital solutions, systems analysis, or technology consulting.
• Hands-on experience with at least two Legal, Compliance, or enterprise SaaS platforms such as Agiloft, Brightflag, TrustArc, DPO, or Entity Management Systems.
• Experience across incident, problem, change, release, and production support activities.
• A strong understanding of IT Service Management processes and Agile or Scrum delivery environments.
• Experience supporting REST APIs, web services, middleware, data flows, and application integrations.
• Strong analytical and problem-solving skills, with the ability to investigate technical issues and drive resolution.
• Excellent written and verbal English communication skills are essential, with the ability to engage effectively with a diverse range of stakeholders globally.
• Experience with ITSM tools such as ServiceNow.
• Exposure to cloud-based SaaS applications.
• Experience contributing to architecture decisions and platform strategy.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.