Digital Product Manager - Vice President

Citigroup Inc.; Chennai District; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Citigroup Inc. in Chennai, India, invites a seasoned Digital Exp Sr Analyst to help shape strategic direction and drive customer-centric innovation across product management and development.

The role emphasizes collaboration with cross-functional teams and external partners to vet and scale new solutions. You will lead initiatives in digital acquisition, onboarding, and open innovation, balancing risk with compelling customer outcomes while ensuring compliance with regulations and internal

Qualifications

• 10+ years of experience in strategy/innovation consulting or marketing analytics.
• Exceptional communication, interpersonal and influencing skills.
• Demonstrated ability to absorb new information quickly.
• Must be a passionate advocate for the customer and an ambassador for change.
• Demonstrated track record of partnership and collaboration among cross-functional teams.
• Ambition to drive toward continuous innovation and improvements.
• Ability to quickly adapt and maintain a flexible approach in an agile environment.

Responsibilities

• Drive Digital Acquisition and onboarding, with focus on Performance media.
• Lead the development and execution of an efficient and holistic process to keep the team apprised of the latest innovations and accelerating trends
• Lead the creation and implementation of a Solution Provider assessment and management strategy to enable rapid vetting of proposed solutions and potential startup collaborations
• Enable ideation opportunities by connecting internal partners from different lines of business and leading collaboration efforts to champion an open innovation strategy
• Partner closely with consumer teams to ensure a cohesive and aligned approach to the perpetual pipeline of innovative ideas and solution providers
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for Citi's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Strategy development

Marketing analytics

Communication skills

Cross-functional collaboration

Adaptability

Customer focus

Education

Bachelor's degree

Master's degree preferred

Job description

The Digital Exp Sr Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities

• Drive Digital Acquisition and onboarding, with focus on Performance media.
• Drive the development and execution of an efficient and holistic process to keep the team apprised of the latest innovations and accelerating trends
• Lead the creation and implementation of a Solution Provider assessment and management strategy to enable rapid vetting of proposed solutions and potential startup collaborations
• Enable ideation opportunities by connecting internal partners from different lines of business and leading collaboration efforts to champion an open innovation strategy
• Partner closely with consumer teams to ensure a cohesive and aligned approach to the perpetual pipeline of innovative ideas and solution providers
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 10+ years of experience
• Experience in strategy/innovation consulting or marketing analytics role
• Exceptional communication, interpersonal, and influencing skills
• Demonstrated ability to absorb new information quickly
• Must be a passionate advocate for the customer and an ambassador for change, willing to speak up and challenge the status quo in order to build a truly customer‑centric organization and culture
• Demonstrated track record of partnership and collaboration among cross‑functional teams
• Ambition to drive toward continuous innovation and improvements
• Ability to quickly adapt and maintain a flexible approach and resiliency in an agile environment

Education

• Bachelor’s/University degree, Master’s degree preferred

Shift : 10 AM to 7 PM

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Drive Cards and retail onboarding for Citi UAE

Job Family Group

Product Management and Development

Job Family

Digital Product Management

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

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