Commercial Banking - Mid-Corp Relationship Manager: Digital Tech Comms - Vice President

Citi; Haryana; On-site; INR 3,000,000 - 5,200,000; Full time

Job summary

Citi is seeking a senior Mid-Corp Relationship Manager – VP in India to oversee Digital Tech & Communications coverage. You will manage strategic client relationships in the Commercial Banking space, coordinate with product teams, and drive innovative, customized solutions for leading sponsors and startups.

The role requires 8–10 years of experience, strong credit skills, and the ability to guide multi-functional teams while ensuring compliance and strong client experience.

Qualifications

• Minimum 8–10 years of experience.
• Experience in Corporate/Commercial Bank covering Digital & Technology clients.
• Strong connect with Sponsor network and Startup ecosystem.
• Sound knowledge of banking and investment products and ability to advise clients.
• Demonstrates sound credit skills; able to structure complex deals.
• Demonstrates advanced Early Warning Detection and credit skills.
• Ability to coordinate multi-functional teams and deliver client experience.
• Excellent interpersonal, communication and influencing skills.
• Ability to work under pressure while making sound decisions.
• Proactive in strengthening business relationships and leveraging digital tech.

Responsibilities

• Coverage of Commercial Banking clients in Digital Tech & Communications industry & Sponsors.
• Calls on clients to deepen relationships and anticipate needs.
• Introduces solutions to clients in building and strengthening an effective portfolio.
• Works with product specialists to structure innovative solutions meeting client needs.
• Coordinates onboarding and KYC/compliance with Case Manager.
• Identifies cross-sell opportunities to deepen share of wallet.
• Develops deep client relationships as trusted advisor.
• Shares market updates, trends, and intelligence with clients.
• Drives innovation in solutions and pursues new opportunities.
• Executes strategic initiatives at all levels within Citi.
• Networks with clients to identify new business opportunities.
• Manages credit relationship ensuring policy compliance.

Skills

Relationship management

Corporate banking

Credit skills

Negotiation

Leadership

Communication

Education

MBA/CA

Bachelor's degree

Job description

Mid-Corp Relationship Manager – VP – Digital Tech & Communications Coverage Banker

The Mid-Corp Relationship Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub‑function/job family.

Responsibilities

• Coverage of Commercial Banking clients in Digital Tech & Communications industry & Sponsors (including Venture Capital and Private Equity firms)
• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
• Introduces solutions to clients in building and strengthening an effective portfolio.
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
• Works closely with Case Manager on the onboarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met.
• Identifies cross-sell opportunities to deepen and increase share of wallet.
• Develop deep client relationship becoming a trusted advisor and first in mind recall for clients.
• Maximizes client experience by proactive sharing markets updates, trend, and intelligence.
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market, and EIB)
• Networks with clients to identify avenues for new business opportunities.
• Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Minimum 8-10 years of experience.
• Experience working in Corporate/Commercial Bank covering Digital & Technology clients is desirable.
• Strong connect with Sponsor network and Startup ecosystem.
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients.
• Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions
• Demonstrates advanced level of Early Warning Detection skills
• Demonstrates advanced credit skills; able to structure all type of credit deals
• Ability to work effectively in team setting with a go getter mindset
• Ability to coordinate multi-functional teams to provide an exceptional client experience.
• Excellent interpersonal, communication and influencing skills (e.g., negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure, and seamless client experience
• Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights

Education

• Postgraduate (MBA/CA) from a reputable institute
• Bachelor’s/University degree, master’s degree preferred

Job Family Group

Commercial and Business Sales

Job Family

Relationship Management

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

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