Digital Product Management - Associate

JPMorgan Chase & Co.; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

JPMorgan Chase & Co. in Bengaluru is seeking an Associate – Product Owner to join the Digital & Platform Services team. You will partner with business leaders to identify AI-driven opportunities, design intelligent automation, and deliver end-to-end improvements across the booking lifecycle.

The role requires building roadmaps, owning digital enhancements, and coordinating with technology teams. Strong Agile, data literacy, and stakeholder skills are essential for success in this fast-paced

Qualifications

• Bachelor’s degree in Business, Finance, IT, or related field.
• Demonstrated experience delivering digital transformation in financial services.
• Working knowledge of APIs, workflow platforms, data, analytics, automation, generative AI or agentic patterns, human-in-the-loop designs and production monitoring.

Responsibilities

• Set product vision/strategy and shape the roadmap through discovery (interviews, process deep-dives, data/controls analysis).
• Independently own key digital enhancements and features to deliver product vision, multi-year strategy, and roadmap. Gather requirements, define system specs, and work with tech to deploy solutions.
• Shape and scale responsible automation including rule-based, ML, generative AI, and agentic solutions with operating design for agents, human-in-the-loop review, and integrations.
• Apply Agile-at-scale practices to improve throughput and predictability; remove impediments and manage priorities.
• Ensure quality and readiness through test management, production verification, and post-release monitoring; drive continuous improvement via root-cause analysis.
• Contribute to Release Management – prepare for release windows, validate readiness, support deployment, and post-release validation.
• Partner with stakeholders to define target-state operating model and drive change management and end-user adoption; plan comms/training and enablement materials.
• Contribute to program governance (operating model, decision forums, intake/prioritization, risk/issue management, and reporting).
• Lead QA/UAT and support go-live, and continuous improvement using feedback and outcomes.
• Help establish data insights for leadership: KPI frameworks/OKRs, dashboards, narrative, and evidence-driven decisions.

Skills

Digital transformation

Agile-at-scale

Data literacy

KPI/OKR design

Executive storytelling

Stakeholder management

Change management

Production monitoring

Automation & AI

Wholesale lending knowledge

Loan systems knowledge

Product lifecycle management

Release management

End-user adoption

Education

Bachelor's degree in Business, Finance, IT, or related field

Tools

Jira

Confluence

Job description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Management team to partner with the Business.

As an Associate – Product Owner in the Digital & Platform Services team, you will play a key role in leveraging AI and intelligent automation to streamline the end-to-end booking lifecycle—reducing manual touchpoints, accelerating accuracy, and driving business performance. You will collaborate with business and technology leaders to identify AI-driven opportunities, design smart automation solutions, and deliver results that matter to our firm and clients. You will be part of a team that values innovation, transparency, and continuous improvement, harnessing AI as a core enabler to achieve more together

Job responsibilities

• Set product vision/strategy and shape the roadmap through discovery (interviews, process deep-dives, data/controls analysis).
• Independently own key digital enhancements and features as required to deliverproduct vision, multi-year strategy, and roadmap. Ability to gather business requirements, break them into system requirements, define fine grained solution and independently work with technology to build and deploy the solution as per business requirements.
• Shape and scale responsible automation (rule-based, ML, generative AI, and agentic solutions), including operating design for agents, human-in-the-loop review, exceptions, and integrations.
• ApplyAgile-at-scale practicesto improve throughput and predictability; remove impediments and manage trade-offs across competing priorities.
• Ensurequality and readinessthrough test management and automation, production verification, and post-release monitoring; drive continuous improvement via root-cause analysis.
• Contribute toRelease Management -Prepare for release windows, validate readiness, support deployment, Post Release Validation and monitor post go live.
• Partner with business stakeholders and controls to definetarget-state operating model and drivechange management and end-user adoption: stakeholder mapping, comms/training plans, enablement materials, feedback loops, and adoption measurement.
• Contribute toprogram governance (operating model, decision forums, intake/prioritization, dependency management, risk/issue management, and execution reporting).
• Lead QA/UAT and support go-live, and continuous improvement using feedback and outcomes.

• Help Establishdata insights for leadership: define KPI frameworks/OKRs, build executive-level dashboards, translate metrics into narrative, and drive decisions with evidence.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, IT, or related field
• Demonstrated experience indelivering digital transformation in financial services
• Working knowledge of APIs, workflow platforms, data, analytics, automation, generative AI or agentic patterns, human-in-the-loop designs and production monitoring (deep coding expertise not required).
• Good understanding ofwholesale lendingprocesses, digital technologies, and risk/controls considerations in regulated environments.
• Expertise across the product lifecycle:discovery → delivery → launch → adoption → optimization.
• Strongdata literacy: KPI/OKR design, dashboarding, insight generation, and executive storytelling to influence decisions.
• Experience inprogram governancefor establishing visibility and transparency to leadership.
• Strongchange managementcapability to drive adoption and measure behavior change/outcomes.
• Proficient with Microsoft Office and Agile tooling (e.g.,Jira/Confluenceor equivalent).

Preferred qualifications, capabilities and skills

• Demonstrated experience indelivering digital transformation in financial services (wholesale lending preferred).
• Candidates with knowledge of loan systems like Loan IQ, ACBS will be an added advantage
• Demonstrated experience applying AI and automation to transform operational workflows
• Knowledge of lending products, and end-to-end loan lifecycle processes
• Solid understanding of project management and business analysis techniques
• Strong communication and stakeholder management skills—able to translate between business and technology audiences with clarity