Digital Marketing - Client Handling

The Creative Studio - Digital Marketing Agency; Chennai; On-site; INR 167,000 - 335,000; Full time

Job summary

The Creative Studio – Digital Marketing Agency in Chennai seeks a proactive Digital Marketing Executive – Client Handling to manage client communications and ensure campaigns run smoothly across platforms.

You will coordinate with designers, content writers, and advertisers, prepare reports, and help deliver results-driven digital marketing solutions while maintaining brand consistency and high-quality service.

Qualifications

• 2–3 years of experience in Digital Marketing or client servicing.
• Strong communication and interpersonal skills.
• Basic understanding of digital marketing and advertising.

Responsibilities

• Manage day-to-day communication with clients and maintain relationships.
• Translate client requirements into actionable tasks for internal teams.
• Coordinate with designers, content writers, and marketers for timely delivery.
• Track project timelines and campaign progress to meet deadlines.
• Prepare campaign reports and performance updates for clients.
• Assist in planning and executing digital campaigns across platforms.
• Conduct market research to support client strategies.
• Ensure consistent brand communication across activities.
• Handle multiple client accounts with attention to detail.

Skills

Communication

Time management

Cross-functional coordination

Organizational skills

Digital marketing basics

Education

Bachelor's degree in Marketing or related field

Tools

Microsoft Office

Google Workspace

Job description

Company: The Creative Studio – Digital Marketing Agency

Job Type: Full-time (On-site)

Experience: 2-3 Years

Salary: ₹15,000 – ₹30,000 per month (Based on experience)

Company Description

The Creative Studio is a digital marketing agency focused on driving brand growth across both online and offline channels. The team partners closely with clients to build strong brand visibility, engagement, and performance through tailored strategies. Services include social media marketing, digital campaigns, performance marketing, and creative brand communication. Applicants can expect a collaborative environment that values innovative thinking, teamwork, and measurable results.

Role Description

We are looking for a proactive Digital Marketing Executive – Client Handling to join our team in Chennai. This is a full-time, on-site role where you'll serve as the primary point of contact for clients, ensuring smooth communication and successful execution of digital marketing campaigns.

You will coordinate with internal teams, monitor campaign progress, manage client expectations, and help deliver high-quality marketing solutions across multiple platforms.

Key Responsibilities

• Manage day-to-day communication with clients and maintain strong professional relationships.
• Understand client requirements and translate them into actionable tasks for internal teams.
• Coordinate with designers, content writers, performance marketers, and video editors to ensure timely project delivery.
• Track project timelines and campaign progress while ensuring deadlines are met.
• Prepare campaign reports, presentations, and performance updates for clients.
• Assist in planning and executing digital marketing campaigns across social media and other digital platforms.
• Conduct competitor and market research to support client strategies.
• Ensure consistent brand communication across all marketing activities.
• Handle multiple client accounts while maintaining quality and attention to detail.

Qualifications

• 2–3 years of experience in Digital Marketing, Client Servicing, Account Management, or a related role.
• Strong communication and interpersonal skills.
• Basic understanding of digital marketing, social media platforms, and online advertising.
• Excellent organizational and time management abilities.
• Ability to coordinate with cross-functional teams in a fast-paced environment.
• Proficiency in Microsoft Office or Google Workspace.
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field is preferred.
• Problem-solving mindset with a customer-first approach.