Digital Marketing Associate Amazon

Amazon Music; Chennai District; On-site; INR 450,000 - 750,000; Full time

Job summary

ADCI in Tamil Nadu is seeking a detail-oriented Marketing Operations Associate to enhance content visibility and efficiency. You will learn marketing tools, follow editing SOPs, and monitor productivity and quality metrics while collaborating with global stakeholders.

The role emphasizes fast learning, strong Excel skills, and clear communication as you support QA checks, tool testing, and multi-campaign workflows in a dynamic environment.

Qualifications

• Speak, write, and read fluently in English
• Undergraduate degree
• Knowledge of Excel at an intermediate level
• Knowledge of analytic tools
• Familiarity with AI tools and prompt-based workflows

Responsibilities

• Perform marketing operations to improve visibility of content.
• Quickly understand marketing tools and workflow tools.
• Follow editing SOP to spot/catch errors in content.
• Be aware of operations metrics like productivity, quality, and SLA.
• Contact stakeholders globally for status reports and updates.
• Conduct live QA checks for content accuracy and quality.
• Multitask across multiple workflows, campaigns and priorities.
• Support internal tool testing and provide feedback to improve system accuracy.

Skills

English fluency

Analytic mindset

Attention to detail

Team player

Communication

Education

Undergraduate degree

Tools

Excel (intermediate)

Analytics tools

AI tools

Job description

Job Description:

Description

• The Primary responsibility of the role is to perform marketing operations to improve visibility of the content.
• The role will require the candidate to quickly understand the marketing tools and operation workflow tools.
• Candidate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Candidate has to follow editing SOP to spot/catch errors in the content.
• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
• Candidate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and
• Conduct live QA checks to ensure content accuracy, consistency, and adherence to quality standards before publication.
• Effectively multitask across multiple workflows, campaigns, and priorities in a fast-paced environment.
• Support internal tool testing, including validating new features, flagging defects, and providing feedback to improve system accuracy and reliability.
• The role is an individual contributor role.
• The role requires a graduate degree with exposure to MS office and comfort with numbers.
• In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

Basic Qualifications

• Speak, write, and read fluently in English, and have the ability to take direction in English
• Undergraduate degree
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Knowledge of analytic tools
• Familiarity with AI tools and prompt-based workflows

Preferred Qualifications

• Experience in problem solving and data analytics
• Experience meeting deadlines in a work environment driven by complex software systems
• Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues.
• Good interpersonal skills to manage ongoing relationships with software team and inter operations teams.
• Knowledge of or experience in Publishing industry is a big plus.
• Leverage AI tools and prompt engineering techniques to enhance content quality, automate repetitive tasks, and drive operational efficiency.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ADCI - Tamil Nadu - A83

Job ID: A10487477