Digital Lead Functional Engineer – Global Asset Management

Signify; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Signify in Bengaluru seeks a Senior Digital Lead Functional Engineer – ServiceNow Asset Management to design, implement, and improve Asset Management on the ServiceNow platform. This leadership role works with Product Owners, Procurement, Finance, and IT teams to translate business needs into scalable solutions.

The Senior Lead will drive end-to-end asset governance, licensing optimization, and enterprise integrations while focusing on data quality and operational excellence across HAM, SAM,

Qualifications

• Bachelor's or Master's degree in information systems, engineering, computer science or related field.
• 10–15 years of Enterprise Service Management or ServiceNow solutions.
• Minimum 5 years working with Asset Management processes.
• Extensive experience designing IT Asset Management processes within global organisations.
• Experience with software licensing and compliance management.
• Experience with hardware procurement and lifecycle management.

Responsibilities

• Design end-to-end asset lifecycle processes.
• Configure, implement, and support ServiceNow Asset Management across HAM, SAM, and SaaS licensing.
• Handle Contract Management and vendor relationships.
• Manage Discovery and CMDB integrations.
• Develop workflows, automations, reports, dashboards, and integrations.
• Ensure asset governance, compliance, audit readiness, and data quality.
• Collaborate with Procurement, Finance/FinOps, and vendors to optimize licensing and costs.
• Coordinate contract lifecycle activities and asset reporting.
• Drive platform automation and data quality improvements.

Skills

Stakeholder collaboration

Analytical thinking

Communication

Licensing awareness

Process improvement

Education

Bachelor's or Master's in Information Systems, Engineering, CS

Tools

ServiceNow HAM

ServiceNow SAM

CMDB

Discovery

Service Catalog

Flow Designer

Integration Hub

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

Job Summary

More about the role

We are looking for an experienced Digital Lead Functional Engineer – ServiceNow Asset Management to design, implement, and continuously improve Asset Management capabilities on the ServiceNow platform. This role combines deep functional knowledge of IT Asset Management with strong hands‑on technical expertise to deliver scalable solutions across Hardware Asset Management, Software Asset Management, SaaS License Management, Contract Management, and enterprise integrations. Working closely with Product Owners, business stakeholders, Procurement, Finance, and Infrastructure teams, the successful candidate will translate business requirements into robust ServiceNow solutions while contributing to platform automation, data quality, and operational excellence.

Key Areas of Responsibility

• Design, implement, and optimize end-to-end asset lifecycle processes (request, procure, deploy, maintain, refresh, retire, dispose).
• Configure, implement, and support ServiceNow Asset Management capabilities, including:
• Hardware Asset Management (HAM)
• Software Asset Management
• SaaS License Management
• Contract Management
• Discovery and CMDB integrations
• Develop workflows, automations, reports, dashboards, and integrations.
• Ensure asset governance, compliance, audit readiness, and data quality.
• Partner with Procurement, Finance/FinOps, and vendors to optimize software licensing, subscriptions, and asset costs
• Coordinate contract lifecycle activities, vendor relationships, and asset reporting

Skills & Competences

Technical Skills

• ServiceNow HAM, SAM, CMDB, Discovery, Service Catalog, Flow Designer, Integration Hub
• Contract & Vendor Management
• IT Asset Management (ITAM)
• Software License Management & SaaS Subscription Management
• Asset Compliance
• Reporting and Data Analytics (ServiceNow Performance Analytics, Excel, Power BI)

Strong Understanding Of

• ITIL Framework
• IT Asset Management (ITAM)
• Hardware Asset Management (HAM)
• Software Asset Management (SAM)
• Asset Lifecycle Management
• Procurement Processes
• Vendor Management
• Financial Operations (FinOps)
• Configuration Management (CMDB)
• Contract Lifecycle Management

Preferred Certifications

• Certified System Administrator (CSA)
• Certified Implementation Specialist – HAM
• Certified Implementation Specialist – SAM
• Certified Application Developer (CAD) (Preferred)

Industry

• ITIL Foundation Certification
• IAITAM Certifications (preferred)
• FinOps Practitioner (good to have)

Key Competencies

• Stakeholder collaboration and relationship management
• Analytical and problem‑solving skills
• Strong communication and collaboration
• Commercial and licensing awarenessContinuous improvement mindset

Qualifications & Experience

• Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or related field.
• 10 – 15 years of Enterprise Service Management or ServiceNow solutions.
• Minimum 5 years working with Asset Management processes.
• Extensive experience designing IT Asset Management processes within global organisations.
• Experience with software licensing and compliance management.
• Experience with hardware procurement and lifecycle management

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.