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An established industry player is seeking a skilled IT professional to oversee the implementation of infrastructure services in India. This role involves advising on IT equipment sourcing, coordinating with third-party vendors, and managing network changes. You will play a crucial part in ensuring the security and efficiency of IT services across various locations. If you have a passion for technology and a knack for problem-solving, this opportunity offers a chance to make a significant impact in a dynamic environment, contributing to the success of a leading logistics company.
Business IT
Escalate and resolve any issues and problems associated with the collaboration services delivered by DPITS. Manage implementation of new infrastructure services in India.
Business Entities
Advise and provide input on the sourcing of IT equipment and services in line with DHL standards. Coordinate system security audits, follow up and report breaches of security to the management business entities. Liaise with and manage the DPITS network group and other third-party vendors including network providers, hardware, and desktop support. Escalate and resolve any issues and problems associated with the infrastructure services.
Service Management
Coordinate country network changes with the Regional Service Management Team. Maintain efficient communication network with all country service management providers. Document country network changes. Support infrastructure setup of new terminals, central hubs, depots, and country office in country. Coordinate with local suppliers. Plan, procure and support the setup of servers, PCs, and IT equipment in country. Maintain country IT asset list and establish processes to keep the asset list up to date. Maintain country IT software list and establish processes to keep the list up to date in SMART TRACK.