DGS India - Mumbai - Thane Ashar IT Park / Technology

Merkle Inc.; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Merkle Inc. in Mumbai seeks a Senior Manager to lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and operations.

You will manage multi-disciplinary teams, partner with global stakeholders, contribute to solutioning and pre-sales, and drive technology and people decisions. The role requires strong leadership, client management, and excellent communication, with experience in cloud, DevOps, and scalable

Qualifications

• Bachelor's degree in Computer Science or related field.
• Experience leading engineering teams and programs.
• Exposure to pre-sales, scoping, estimation, and account growth.
• Strong client and stakeholder management and communication.

Responsibilities

• Delivery Management: Own delivery quality, timelines, KPIs, compliance, and risk mitigation.
• Team Management: Lead multi-disciplinary teams and foster capability building.
• Client Management: Act as primary engineering contact and manage risk with clients.
• Stakeholder Management: Align with leadership and collaborate across workstreams.
• Scoping & Pre-sales: Partner on opportunities, design solutions, and maintain estimation frameworks.

Skills

HTML5

CSS3

Vue.js

Git

CI/CD

System architecture

Engineering leadership

Stakeholder management

Perl

Java

AWS

Docker

Kubernetes

DevOps

Pre-sales

Estimation

Executive communication

Education

Bachelor's degree in Computer Science

Tools

GitHub

Job description

About the job

Business Title :Senior Manager

Years of Experience : 14+ years in professional software engineering, with 5+ years in engineering management

Job Description :

Engineering Managers at Merkle lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and engineering operations.

They manage multi-disciplinary teams, partner with global stakeholders, contribute to solutioning and pre-sales, and make critical decisions on technology, delivery, and people management.

Must Have Skills

2. Frontend technologies: HTML5, CSS3, Vue.js (or similar) Version control (Git, GitHub) and CI/CD practices Strong understanding of system architecture, design principles, and engineering best practices Proven leadership in scaling engineering organizations.

3. Strong client and stakeholder management with global teams Excellent communication, influence, and collaboration skill Experience with pre-sales, scoping, estimation, and account growth People leadership: hiring, performance management, career development.

Good to Have Skills :

1. Perl experience in production environments Java (Spring/Spring Boot, Hibernate) AWS or other cloud platforms QA leadership, automation strategy, and test frameworks Containerization (Docker, Kubernetes) and DevOps practices Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms.

2. Experience in global services / consulting / digital agency environments Strong documentation and executive communication skills.

Key Responsibilities:

• Delivery Management : Own delivery quality, timelines, KPIs, compliance, and risk mitigation
• Team Management : Lead multi-disciplinary teams, drive capability building, foster culture, manage utilization
• Client Management : Act as primary engineering contact, run reviews, manage risks, build trusted-advisor positioning
• Stakeholder Management : Align with internal leadership, collaborate across workstreams, represent in leadership forums
• Scoping & Pre-sales: Partner on new opportunities, lead solution design, maintain estimation frameworks, identify growth opportunities

Educational Qualification

Bachelor’s degree in Computer Science or related field (or equivalent hands‑on experience)

Certifications (If Any)

Cloud certifications (AWS, Azure, GCP) Scrum/Agile certifications DevOps-related certifications

Shift Timing

Likely standard business hours in India (IST) with occasional overlap for US/EMEA clients.