DGM NAPS - Operations

National Skill Development Corporation; Delhi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

National Skill Development Corporation (NSDC) is seeking an Operations lead to oversee day-to-day activities, strategize process improvements, and drive engagement with establishments to register on the apprenticeship portal. The role emphasizes capacity building for stakeholders, conducting trainings, and demonstrating platform functionalities to broaden apprenticeship reach.

The candidate will work with Ministry, Sector Skill Councils, NSDC partners, and state/directorate teams to ensure

Qualifications

• Master's degree in Social Sciences/Public Policy/Management or related field is highly desirable.
• Strong understanding of apprenticeship schemes and policy.
• Experience in stakeholder management and capacity building.

Responsibilities

• Plan and supervise day-to-day operations and apprenticeship initiatives.
• Demonstrate Apprenticeship Portal functionalities to stakeholders to improve adoption.
• Engage with ministries, state governments, and NSDC partners to drive program delivery.
• Coordinate with IT and regional teams for portal updates and issue resolution.
• Set targets for third-party aggregators and staffing agencies; monitor performance.
• Maintain knowledge repository of best practices in demand-led skill training and apprenticeship.

Skills

Stakeholder management

Policy understanding

Project coordination

Portal demonstrations

Education

Master's degree (Social Sciences/Public Policy/Management)

Tools

Apprenticeship Portal

Job description

At the National Skill Development Corporation (NSDC), we are dedicated to empowering India's youth through comprehensive skill development. Established on July 31, 2008, as a not-for-profit public limited company under section 25 of the Companies Act, 1956 (now corresponding to section 8 of the Companies Act, 2013), we operate as a unique Public Private Partnership (PPP) model under the Ministry of Skill Development & Entrepreneurship (MSDE). Our collaborative structure, with 49% of the share capital held by the government and 51% by the private sector, enables us to be the principal architects of India's skill ecosystem.

We actively support enterprises, start-ups, and organizations by providing funding support, concessional loans, and other innovative financial products. Our mission is to enhance, support, and coordinate private sector initiatives in vocational training, ensuring that financial barriers do not hinder skill development. As the strategic implementation and knowledge partner of the Skill India Mission, we focus on creating efficient training initiatives that open up a world of opportunities in futuristic skills for the potential workforce.

Through strategic partnerships and innovative models, we aim to build a robust skill ecosystem that not only meets current industry demands but also anticipates future trends, empowering India's youth to contribute significantly to the nation’s growth and development.

Job Description

As an Operations lead, key responsibilities will include overall planning & supervision of the day-to-day business, strategizing process improvements, following up with establishments and persuading them to register on the apprenticeship portal, thereby increasing participation in the apprenticeship program. Furthermore, DGM will actively engage in capacity building for stakeholders, conducting training sessions, and demonstrating portal functionalities to enhance their understanding and utilization of the platforms. Her/his efforts will play a vital role in fostering successful partnerships and expanding the reach of the apprenticeship initiatives.

Detailed Scope of Work

1. Strategy: Planning and strategizing the work undertaken by the Division.
2. Ability to generate new leads for expansion of apprenticeship in India, converting leads into clients and supporting the entire apprenticeship lifecycle.
3. Ability to work towards set targets and develop robust tracking mechanisms against the targets.
4. Deep insights into policy and process simplifications that will help increase the update of apprenticeship in India.
5. Identification of new, innovative, and relevant practices across skill development and vocational education space.
6. Working effectively with all stakeholders including but not limited to Ministry of Skill Development & Entrepreneurship, Sector Skill Councils, Third Party Aggregators/NSDC Partners (Affiliates), Establishments, DGT, Regional Directorate of Skill Development & Entrepreneurship, State Skill Development Missions, IT team etc.
7. Interdepartmental coordination within NSDC, State coordination with State Engagement Officers.
8. To be well versed with all offerings provided by NSDC, especially Apprenticeship and Jobs opportunities.
9. Networking with State and Central Government and ensuring timely scheme/project delivery.
10. Maintaining a comprehensive knowledge database and repository of best practices in the field of demand led skill training/ vocational education/ apprenticeship/Employment and employability.
11. Target setting for Third Party Aggregators/Staffing agencies for apprenticeship and jobs opportunities.
12. Capacity building and training of Third Party Aggregators/Staffing agencies on various modules.
13. Performance evaluation of Third Party Aggregators/Staffing agencies on the targets.
14. Handling and coordinating with different stakeholders and flexible to work from home in completing deliverables.
15. Skilled in documentation and handling stakeholder management for effective implementation through convergence.
16. Having an in-depth understanding of the Apprenticeship Portal, processes, workflows, functionalities and interactions within modules.
17. To undertake Portal Demonstration for various stakeholders to make the stakeholder understand the different modules, process flow and functionality of the Apprenticeship Portal.
18. To handle grievances of stakeholders pertaining to Apprenticeship Training in general and Apprenticeship Portal in particular.
19. To undertake any other duties assigned by NSDC.

Requirements

1. Qualifications: Master's degree in Social Sciences/ Public Policy/ Management or related field is highly desirable.