DevOps Operational Support

Luxoft India

Bengaluru Urban

On-site

INR 900,000 - 1,500,000

Full time

14 days+

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Job summary

A leading company is seeking a DevOps Operational Support professional to enhance data management architecture for industry-leading software. This role involves collaborating with global clients, solving operational challenges, and ensuring data security in a dynamic environment, using Agile methodologies to deliver top-notch solutions.

Qualifications

Customer-driven and result-oriented focus.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration skills.

Responsibilities

Solve Operational Challenges for customers across software catalog.
Plan, provision, and configure enterprise-level solutions globally.
Monitor and troubleshoot customer environments proactively.

Skills

Cloud Managed Services

Version Control

Education

Bachelors degree in Computer Science

Job description

As a DevOps Operational Support for this project, you will have the opportunity to contribute to the data management architecture of industry leading software. You will work closely with cross-functional teams and regional experts to design, implement, and support solutions with a focus on data security and global availability to facilitate data-driven decisions for our customers. This is your chance to work on a stable, long-term project with a global client, focusing on digital transformation and change management.

Why Join Us?

- Exciting Opportunities: Work in squads under our customer's direction, utilizing Agile methodologies and Scrum.

- Innovative Application: Contribute to an application that guides and documents the sales order process, aids in market analysis, and ensures competitive pricing.

- Workflow Governance: Be part of a team that integrates digital and human approvals, ensuring seamless integration with a broader ecosystem of applications.

- Global Exposure: Collaborate with reputed global clients, delivering top-notch solutions.

- Career Growth: Join high-caliber project teams with front-end, back-end, and database developers, offering ample opportunities to learn, grow, and advance your career.

If you have strong technical skills, effective communication abilities, and a commitment to security, we want you on our team!

Ready to make an impact? Apply now and be part of our journey to success!

Responsibilities

1. Solve Operational Challenges: Work with global teams to find creative solutions for customers across our software catalog

2. Customer Deployments: Plan, provision, and configure enterprise-level solutions for customers on a global scale.

3. Monitoring and Troubleshooting: Monitor customer environments to proactively identify and resolve issues while providing support for incidents.

4. Automation: Leverage and maintain automation pipelines to handle all stages of the software lifecycle.

5. Documentation: Write and maintain documentation for processes, configurations, and procedures.

6. Meet SRE & MTTR Goals: Lead the team in troubleshooting environment failures within SRE MTTR goals.

7. Collaborate and Define: Work closely with stakeholders to define project requirements and deliverables and understand their needs and challenges.

8. Implement Best Practices: Ensure the highest standards in coding and security, with a strong emphasis on protecting systems and data.

9. Strategize and Plan: Take an active role in defect triage, strategy, and architecture planning.

10. Maintain Performance: Ensure database performance and resolve development problems.

11. Deliver Quality: Translate requirements into high-quality solutions, adhering to Agile methodologies.

12. Review and Validate: Conduct detailed design reviews to ensure alignment with approved architecture.

13. Collaborate: Work with application development teams throughout development, deployment, and support phases.

Skills

Cloud Managed Services: Messaging, Server-less Computing, Blob Storage
Version Control: Git.

Qualification and Soft Skills

Bachelors degree in Computer Science, Software Engineering, or a related field
Customer-driven and result-oriented focus.
Excellent problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Strong communication and collaboration skills.
Strong desire to stay up to date with the latest trends and technologies in the field.

Nice to have