DevOps Lead - L1

Job Description

Role Purpose

The purpose of this role is to lead the DevOps team to facilitate better coordination among operations, development, and testing functions by automating and streamlining the integration and deployment processes.

Do

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Design and define the overall DevOps architecture/framework for a project/module delivery as per the client requirement.
  • Decide on the DevOps tool & platform that needs to be deployed aligned to the customer's requirement.
  • Create a tool deployment model for validating, testing, and monitoring performance and align or provision for resources accordingly.
  • Define & manage the IT infrastructure as per the requirement of the supported software code.
  • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration, and monitoring.
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions.
  • Ensure onboarding application configuration from planning to release stage.
  • Integrate security in the entire DevOps lifecycle to ensure no cyber risk and data privacy is maintained.

Provide customer support/service on the DevOps tools

• Timely support internal & external customers escalations on multiple platforms.
• Troubleshoot the various problems that arise in the implementation of DevOps tools across the project/module.
• Perform root cause analysis of major incidents/critical issues which may hamper project timeliness, quality, or cost.
• Develop alternate plans/solutions to be implemented as per root cause analysis of critical problems.
• Follow escalation matrix/process as soon as a resolution gets complicated or isn't resolved.
• Provide knowledge transfer, sharing best practices with the team and motivate.

Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs.
  • Hire adequate and right resources for the team.
  • Train direct reportees to make the right recruitment and selection decisions.
• Talent Management
  • Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness.
  • Build an internal talent pool of HiPos and ensure their career progression within the organization.
  • Promote diversity in leadership positions.
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • In case of performance issues, take necessary action with zero tolerance for will-based performance issues.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below.
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team.
  • Track team satisfaction scores and identify initiatives to build engagement within the team.
  • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team.
  • Exercise employee recognition and appreciation.

Deliver

Mandatory Skills: Enterprise Platform DevOps Tools. Experience: 5-8 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.