DevOps Engineer - Jira & Confluence

Deutsche Post; Indore District; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Hybrid work arrangements

Annual Leave: 42 days off

Medical Insurance: Self + Spouse + 2;

In House training programs

Job summary

DHL IT Services seeks a DevOps Engineer to configure, deploy, and maintain Jira/Confluence Cloud-based platforms and related test tooling. You will automate workflows, manage user access, and build dashboards across multiple locations with a focus on resiliency, security, and scalability. Strong scripting in Groovy/Java/JS is a plus.

Join a multinational team driving digital platform services, with hybrid work options and opportunities for professional growth through in-house training programs.

Qualifications

• Strong technical background with Jira/Confluence Cloud admin experience.
• Experience with SQL and Java programming is a big plus.

Responsibilities

• User Management: Create and manage user accounts and permissions.
• Space Configuration: Set up and customize Jira and Confluence spaces.
• System Administration: Monitor performance, troubleshoot issues, and apply updates.
• Automation: Implement automation rules to streamline workflows.
• Reporting and Dashboards: Create dashboards/reports using JQL.
• Plugins support: XRAY, BigPicture, BigTemplate, RichFilters, DrawIO, and others.
• Integration Management: Integrate Jira/Confluence with other tools and apps.
• Customization: Develop custom fields, workflows, and Confluence templates.
• Feedback and Improvement: Gather user feedback and implement enhancements.
• Platform Management: Oversee upgrades and support, contribute to tool suite development.
• Scripting and Task Automation: Use Bash, Shell, PowerShell, Groovy, Javascript, Java for build modules and automation.
• Infrastructure Management: Manage infrastructure including on-call support.
• Migration support: Assist cloud migration activities.
• Training, Consulting and Documentation: Provide user training and process docs.
• Best Practices: Promote policies and standards.

Skills

Automation

SQL

English communication

Independent work

Cross-team collaboration

Tools

Jira

Confluence

qTest

Figma

API Dog

OpenText Quality Center

LoadRunner

Groovy

Javascript

Java

Bash

PowerShell

XRAY

BigPicture

BigTemplate

RichFilters

DrawIO

Job description

Your IT Future, Delivered.

DevOps Engineer – Collaboration & Test Platforms

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

#DHL #DHLITServices #GreatPlace #Digitalplatforms

Digitalization. Simply delivered.

At IT Services we are accelerating the Group’s digitalization journey and evolving to become a competitive advantage for DHL Group. We have recently formed Platform Engineering department to enhance our digital solutions and develop compelling & resilient end-to-end services. And no matter your level of DevOps Engineer proficiency, you can always grow within our diverse environment.

Grow together.

As a DevOps Engineer, you will be at the center of this journey! You will configure, deploy and maintain infrastructure operations of our critical lifecycle and test platforms - mainly Jira and Confluence, but also qTest, Figma, API Dog, Opentext Quality Center or Loadrunner etc., which are serving thousands of engineering and management colleagues within the company. You will work with a team of highly skilled and engaged colleagues in multiple locations, bring new automation ideas to life and find ways how we can continuously bring more resiliency, scalability, and security into our services.

Major responsibilities:

• User Management: Create and manage user accounts and permissions.
• Space Configuration: Set up and customize Jira and Confluence spaces.
• System Administration: Monitor performance, troubleshoot issues, and apply updates.
• Automation: Implement automation rules to streamline workflows.
• Reporting and Dashboards: Create custom dashboards and reports using JQL.
• Plugins support: XRAY, BigPicture, BigTemplate, RichFilters, DrawIO, others
• Integration Management: Integrate Jira and Confluence with other tools and applications.
• Customization: Develop custom fields, workflows, and Confluence templates.
• Feedback and Improvement: Gather user feedback and implement enhancements.
• Platform Management: Oversee upgrades, provide support, and contribute to the further development of our suite of tools.
• Scripting and Task Automation: Utilize bash, shell, Powershell, and Groovy, Javascript, Java for in-house build modules, consumption scripts and task automation.
• Infrastructure Management: Manage the infrastructure, ensuring its stability and efficiency including on-call support.
• Migration support: Supporting the cloud migration activities.
• Training, Consulting and Documentation: Provide user training, consultancy, requirement collection and process documentation.
• Best Practices: Promote best practices and ensure compliance with policies.

Ready to embark on the journey? Here’s what we are looking for:

As a DevOps Engineer, having strong technical background, experience with administration of Jira and Confluence Cloud, application support and SQL and Java programming is a huge plus.

You have can-do attitude, open mindset, you are able to work independently, prioritize and organize your tasks. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.