DevOps Engineer

CleverTap Pte Limited; Mumbai; On-site; INR 800,000 - 1,600,000; Full time

Job summary

CleverTap is seeking a DevOps Engineer to maintain and improve the reliability and security of our platform. You will execute SOPs to ensure availability and participate in platform architecture discussions.

Candidates should have 1–3 years of DevOps experience, proficiency with infrastructure as code (CloudFormation/Terraform), and hands-on work with Docker, ECS, or Kubernetes. On-call availability is expected for production support.

Qualifications

• BS/MS in computer science or equivalent practical experience.
• 1–3 years of DevOps experience.
• Experience provisioning and managing infrastructure as code (CloudFormation or Terraform).
• Experience on-call to support production.
• Experience deploying apps with Docker using ECS or Kubernetes.

Responsibilities

• Maintain and improve day-to-day operations securing and keeping platform available.
• Execute SOPs to ensure platform security and availability.
• Implement improvements to SOPs and deploy straightforward stories.
• Contribute to platform architecture discussions.

Skills

DevOps experience

On-call experience

SRE / platform reliability

Docker ECS Kubernetes

Infrastructure as code (CloudFormation

Education

BS/MS in CS

Tools

Docker

Kubernetes

CloudFormation

Terraform

AWS

Job description

About the Role:

As a Devops Engineer you will maintain, manage and improve day-to-day operations that keep our platform secure and available

What will you do:

• Execute standard operating procedures designed to ensure platform security and availability
• Recommend and implement improvements towards standard operating procedures
• Execute planned stories where the implementation is straightforward
• Participate in platform architecture development discussions
• Work with members from rest of the engineering team and customer success
• Work with vendor support teams to solve issues

What are we looking for?

Must have:

• BS / MS degree in computer science from premier institutes with top grades or equivalent practical experience.
• 1 to 3 years of experience working into DevOps.
• Experience or working knowledge of provisioning and managing infrastructure as code with CloudFormation or Terraform in production
• Experience of being on call schedule to support production
• Experience or working knowledge of packaging and deploying application with docker using ECS or Kubernetes

Good to Have:

• Proficient in one coding language prefereblily Golang or Java
• AWS Devops Certification

Who will you report to: Team Lead DevOps

Why join us:

• Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
• You are passionate about technology and its impact on the high-growth mobile technology space
• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
• Work with the smartest people who built software impacting billions of people
• Work in a fast-paced, dynamic environment where your contribution matters

About CleverTap:

CleverTap is the world's leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.

Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform - TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner™ Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi's, Decathlon, Domino's, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.