DEVOPS ENGINEER

Wipro; Maharashtra; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Wipro in Pune is seeking a DevOps Engineer to strengthen our CI/CD and site reliability practices. The role focuses on automating pipelines, monitoring, and incident response, using tools like Prometheus, Dynatrace, and Datadog, and collaborating with development teams to cut deployment times.

You will own infrastructure automation, manage access, and support customers across platforms, delivering reliable deployments and rapid RCA.

Qualifications

• 3–5 years of DevOps experience.
• Experience with CI/CD tools and pipelines.
• Strong incident and problem management skills.

Responsibilities

• Align and focus on CI/CD and monitoring of applications.
• Plan and execute the DevOps pipeline across planning, coding, building, testing, staging, release, configuration and monitoring.
• Manage IT infrastructure as per the requirement of the supported software code.
• On-board an application on the DevOps tool and configure it as per the client needs.
• Create user access workflows and manage access per defined process.
• Build and engineer the DevOps tool as per client customization.
• Collaborate with development staff to connect code to production infrastructure.
• Leverage automation to test and deploy in a DevOps environment.
• Provide customer support on the DevOps tools.
• Timely support internal & external customers; resolve tickets within a set TAT.
• Follow escalation matrix when resolution becomes challenging.
• Troubleshoot and perform root cause analysis of critical issues.

Skills

SRE incident mgmt

CI/CD pipelines

DevOps

Incident management

Change management

Problem management

Ticketing tool

Tools

Prometheus

Dynatrace

Datadog

Git

Job description

SRE Skills- Incident management, monitoring & observability experience using tools Prometheus, Dynatrace, Datadog, SLO, SLI, RCA,

TSM Skills– Should have worked on Incident management, change management, Problem management, worked on any ticketing tool

Job description:

DEVOPS ENGINEER

Key Responsibilities

Band - B2

Location -Pune

Devops – CICD pipeline, git commands

SRE Skills- Incident management, monitoring & observability experience using tools Prometheus, Dynatrace, Datadog, SLO, SLI, RCA,

TSM Skills– Should have worked on Incident management, change management, Problem management, worked on any ticketing tool

Do

• Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring
  • Manage the IT infrastructure as per the requirement of the supported software code
  • On-board an application on the DevOps tool and configure it as per the clients need
  • Create user access workflows and provide user access as per the defined process
  • Build and engineer the DevOps tool as per the customization suggested by the client
  • Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
  • Leverage and use tools to automate testing & deployment in a Dev-Ops environment
• Provide customer support/ service on the DevOps tools
  • Timely support internal & external customers on multiple platforms
  • Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
  • Ensure adequate resolution with customer satisfaction
  • Follow escalation matrix/ process as soon as a resolution gets complicated or isn t resolved
  • Troubleshoot and perform root cause analysis of critical/ repeatable issues

Deliver

NoPerformance ParameterMeasure1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT
Zero escalation

Mandatory Skills: DevOps
.

Experience: 3-5 Years
.

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