About InfraCents
InfraCents is a software engineering company. We design and build software products, run the cloud platforms they live on, build AI systems and data pipelines, and keep all of it secure, reliable and cost-efficient in production. Our engineers work directly with clients, own outcomes end to end and are trusted with real production systems. We value clear thinking, honest communication and work that still holds up a year after it ships.
Role Overview
The DevOps Architect will drive end-to-end delivery, solution architecture and client success across DevOps, SRE, security and cloud engagements. This role blends deep technical expertise, delivery excellence and stakeholder engagement while leading engineering teams and ensuring client satisfaction.
The role requires a leader who can manage people, processes and technology operations, while also contributing to pre-sales, strategy and thought leadership to support InfraCents' growth.
Key Responsibilities: Delivery & Operations
- Lead and mentor DevOps and SRE engineers across multiple client projects.
- Own delivery of engagements: statements of work, milestones, SLAs and client expectations.
- Run sprint planning, stand-ups and reviews to ensure accountability and quality.
- Ensure smooth onboarding, resource allocation and project execution.
- Track and report on KPIs, delivery metrics and client outcomes.
Key Responsibilities: Technical Leadership & Architecture
- Design and review multi-cloud (AWS, Azure, GCP), hybrid and on-prem solution architectures.
- Lead client discovery calls, requirements gathering and solutioning.
- Drive adoption of automation, observability, security and incident management best practices.
- Produce architecture diagrams, case studies, technical blogs and whitepapers.
Key Responsibilities: Quality & Strategy
- Define and enforce quality assurance processes for project delivery.
- Shape the technology operations strategy in line with business goals.
- Ensure compliance with delivery standards, security policies and governance frameworks.
Key Responsibilities: People & Project Management
- Act as hiring manager: recruit, onboard and scale engineering teams.
- Provide career guidance, training and mentorship to build high-performing teams.
- Manage project planning, timelines and resource allocation.
Key Responsibilities: Client & Business Engagement
- Build strong relationships with clients, ensuring proactive engagement and satisfaction.
- Identify opportunities to expand services within existing accounts.
- Support pre-sales: solution proposals, RFP responses, estimates and client presentations.
- Collaborate on thought leadership, campaigns and market positioning.
Who We're Looking For
- Profile: A mix of solution architect, delivery leader and client partner.
- Career path: Started as a DevOps or systems engineer and grew into lead, architect or manager roles.
- Experience: Hands-on with DevOps services and has managed multiple projects and deliveries.
- Product or consulting exposure: Has been a DevOps lead or architect in mid-to-large product or consulting companies.
- Leadership: Has managed teams of 8-15+ engineers, with proven mentoring and scaling ability.
- Client exposure: Has worked with global clients, with excellent communication and stakeholder management skills.
- Passion: Strong interest in DevOps tools, automation and building scalable cloud solutions.
Technical Expertise Required
- Cloud Platforms: AWS, Azure, GCP, On-prem & hybrid environments
- DevOps & SRE: Kubernetes, Terraform, Helm, ArgoCD, CI/CD pipelines, Platform engineering
- Observability & Incident Response: Prometheus, Grafana, ELK, Datadog, PagerDuty, OpenTelemetry
- Databases & Messaging: PostgreSQL, MongoDB, Kafka, Elasticsearch, RabbitMQ, Redis
- Security & Compliance: DevSecOps, IAM & zero trust, Vault, SOC 2 / ISO 27001 controls
- FinOps: Cloud cost governance, Kubecost / OpenCost, Commitment planning
- Automation & Infrastructure: Python / Go scripting, Linux, DNS, Networking
- Other Tools: Git, APM (New Relic, Datadog APM), Incident management & RCA writing
Nice to Have
- Professional-level cloud certifications (AWS Solutions Architect Professional, Azure Solutions Architect Expert, GCP Professional Cloud Architect).
- Experience building or scaling a DevOps or SRE practice.
- Experience running infrastructure for AI and GPU workloads.
Qualifications
- Experience: 10+ years in technology operations (DevOps, SRE, infrastructure), with 3+ years in leadership or delivery management.
- Education: Bachelor's or Master's degree in Computer Science, Engineering or a related field, or equivalent practical experience.