Responsibilities
- Engage with requesters to understand and gather email campaign requirements
- Provide clear communication on project timelines and deliverables
- Handle client feedback and revisions efficiently
- Create pixel-perfect responsive email templates using HTML and CSS
- Ensure all emails adhere to branding guidelines and best practices
- Offer recommendations for design elements and email strategies to drive engagement
- Support and collaborate with the Digital Automation team on daily EMEA campaigns
- Integrate developed email templates into Salesforce Marketing Cloud Account Engagement (formerly Pardot)
- Experience working with Dynamic Content to create and support multi-language and/or regional personalization
- Perform quality assurance, ensure email renders across browsers, devices and meets quality requirements
- Ability to troubleshoot and debug proprietary email code to resolve rendering and compatibility issues across a wide range of email clients (e.g., Outlook, Gmail, Apple Mail, mobile devices, etc.), ensuring consistent user experience.
- Strong understanding of email client limitations and best practices for coding responsive, cross-platform emails.
- Experience using tools and techniques to test and optimize email rendering across various platforms and devices.
- Build web experiences using HTML/CSS/HML(Pardot Handlebars Merge Language)/JavaScript (front end) a plus
- Maintain a clean and organized email design system codebase
Work Experience / Knowledge
- 5+ years of experience in email development
- Experience working with email code. Advanced with HTML, CSS, HML(Pardot Handlebars Merge Language), and responsive design, comfortable with HTML for email
- Experience working with Adobe Creative Suite, comfortable translating design file into functional HTML
- Experience with email automation platforms, especially Pardot, and to a lesser extent SFMC
- Eye for design, passionate about building UX best practices into every project
- Excellent project management and communication skills
- Stay up to date on newest tools and tactics in email marketing
- Maintain big picture understanding of dependencies within journeys
- Experience working in an agile environment preferred
- Financial services/asset management experience a plus
- Must be proficient in English, with additional European languages a plus
Skills / Other Personal Attributes Required
- Strong problem solving skills & attention to detail
- Thrives in collaborative environment
- Great communication skills, with team, internal partners, and stakeholders
- Able to work in a global, multicultural environment
- Structured, disciplined approach to work, with attention to detail
- Ability to analyze requirements and problems and to propose innovative but workable solutions
- Disciplined time management skills
- Ability to multi-task and work on more than one initiative at a time
- Strong, resilient, flexible attitude with the ability to meet changing requirements and priorities
- Capable of working with little or no supervision
- Ability to react positively under pressure to meet tight deadlines
- Able to work independently and with a team
- Enjoy challenging and thought-provoking work and have a strong desire to learn and progress