Designer | Godrej Interio | Mumbai

Godrej & Boyce (G&B); Mumbai City; On-site; INR 3,00,000 - 7,00,000; Full time

Job summary

An established industry player is seeking a dynamic professional to enhance customer experience in interior design. This role involves managing customer interactions, creating innovative designs using AutoCAD, and ensuring compliance with company policies. You will lead relationship-building efforts with architects and designers while achieving business volumes. The ideal candidate will possess strong creativity, excellent communication skills, and the ability to work effectively in a team. If you are passionate about interior design and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in interior design or architecture.
• Proficiency in AutoCAD and MS Excel is essential.

Responsibilities

• Manage customer experience and handle store walk-ins effectively.
• Lead generation through architects and interior designers.

Skills

Creativity in designing

Communication skills

Sketching detailed drawings

Customer relationship management

Problem-solving

Education

Graduate in any discipline

Degree / Diploma in Interior Design

Bachelors in Architecture

Tools

AutoCAD

MS Excel

Job description

Key Result Areas:

1. Customer experience delivery and management
2. Achieve business volumes
3. Relationship management
4. Compliance Management

Job Description:

1. Customer experience delivery and management
   1. Handle store walk-ins - Understand customer requirement & co-create designs with customers. Guide customers on material, product, and accessories selection.
   2. Ensure timely closure of designing with customers as per sales process. Create estimates & follow up with customers.
   3. Visit customer homes for inspection of site jobs.
2. Achieve business volumes
   1. Lead generation through architects and interior designers by relationship building.
   2. Create designs in 3D software and AutoCAD.
   3. Ensure timely order booking, collections.
   4. Close orders and achieve desired sales targets.
3. Relationship management
   1. Resolve customer complaints by coordinating with all stakeholders.
   2. Take completion certificate signoffs from customers.
   3. Required to do follow-ups post sales.
   4. Required to go on site for taking measurements.
4. Compliance Management
   1. Work as per defined policies and procedures.
   2. Should be comfortable working on weekends (Saturday & Sunday).

Qualifications Required: Graduate in any discipline / Degree / Diploma in Interior Design / Bachelors in Architecture

Preferred Qualification: Degree / Diploma in Interior Design / Bachelors in Architecture

SPECIAL SKILLS REQUIRED

Essential: Proficient in AutoCAD and MS Excel. Excellent creativity in designing & conceptualizing, well-versed with designing residential interiors. Good communication and writing skills. Ability to sketch detailed drawings.

Competencies Required:

1. Result Orientation with Execution Excellence
2. Customer Centricity
3. People Development and Collaboration
4. Initiative & adaptability
5. Effective communication
6. Bold & persuasive

Experience:

2 Years of Experience for Bachelors in Architecture / Degree in Interior Designing & 3 Years work experience for Diploma in Interior Designing / Graduate in any discipline.