About the company
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework
Role Purpose
Responsible for the end-to-end design and implementation of Talent Management related interventions such as driving Performance Management System, Development plans, Critical talent management, career and succession planning, competency management etc.
Role Accountability
- Identify best market practices in Performance/Talent Management space & organization effectiveness. Support in developing performance management program design & strategy
- Support the design and implementation of career development and performance management programs strategies, processes, and tools
- Support in design and implementation of Talent management policies like Promotion, IJP, Job Rotation etc.
- Support and maintain high potential career development program processes, procedures, tools, and guidelines/framework
- Contribute to the development and implementation of organization wide career path
- Establish key metrics to accurately define the competencies and skills required for each role/department within the organization deriving productivity linkages to support stakeholders and business with achieving greater performance quality index
- Ensure development and implementation of core competencies and key performance measures into performance appraisal system. Analyze and report on measurement results
- Liaison with HR consultants to gather market information around talent practices
- Provide ongoing support to ensure that performance management systems are being used to effectively manage operations work processes and individual performances and to identify and manage operational risks, deliver analytics to support the findings and recommend solutions for improvements
- Review and improve existing performance management systems and employee motivation/development plans
- Conduct Assessment Centers for senior management level promotions
- Coordinate and maintain all assessment frameworks (such as goals, feedback, etc) as they relate to performance management by working closely with appropriate stakeholders
- Ensure employee development plans are prepared as an outcome of the performance management process which would be inputs for L&D team for program design
- Manage the process of identification of critical talent at SBI Card. Support in identifying the successors for key positions and running validations of nominations per the Critical Talent Framework
Measures of Success
- Succession plan for all identified positions
- Timely completion and roll out of performance & talent management cycle
- Initiatives undertaken to enhance the quality of performance and talent management including Digitization
- Process adherence as per SOP
Technical Skills / Experience / Certifications
- In-depth understanding of Performance & Talent Management Framework
- Ability to objectively analyze current practices, identify improvement opportunities, build consensus and drive implementation
- Strong working knowledge of HR policies, processes & practices
Competencies critical to the role
- High Impact Communication
- Problem Solving Skills
- Detail Orientation
- Influencing Skills
- Stakeholder Management
- Market Awareness
Qualification
MBA in Human Resources
Preferred Industry
Any industry