Deputy Manager- Technical Learning & Development

Deloitte Shared Services India; Mumbai City; Hybrid; INR 1,500,000 - 2,000,000; Full time

Job summary

Deloitte India is seeking a Deputy Manager in Learning & Development to design learning strategies, set annual plans, and ensure timely delivery across the firm. You will lead end-to-end learning calendar management, collaborate with regional teams, and provide advisory support to stakeholders.

The role requires a Masters degree and experience in a multinational environment. You will mentor teams, drive analytics for impact, and help shape capability building for the firm’s future, with exposure

Qualifications

• Masters Degree or equivalent required.
• Experience working in a large multinational organization, preferably within the learning function.

Responsibilities

• Act as a learning and talent development advisor on effective and leading-edge learning and development strategies to achieve business goals.
• End-to-end management of learning calendar and deliveries
• Manage periodic learning activities i.e., MIS, impact analysis, communications, budgeting, etc.
• Evaluate and recommend development options both formal and informal including buy, build and/or redesign as well as the appropriate delivery mechanism
• Conduct needs assessments and prioritization exercise with business stakeholders, determine gaps in curriculum/programs, advise on fulfillment efforts, ensure quality delivery against the objectives aligned with business.
• Recommend appropriate delivery mechanisms (e.g., classroom, e-Learning, virtual classroom, performance support, blended learning) and leading-edge instructional design strategies based on defined learning outcomes
• Liaise with regional teams and member firm learning organizations.
• Provide advisory support to stakeholders.
• Provide input to program monitoring and reporting.
• Collaborate and coordinate with various internal teams in pursuit of team goals and for internal eminence

Skills

Learning Strategy

Stakeholder Management

Project Management

Learning & Development

Communication Skills

Education

Masters Degree

Job description

Job description

Your potential, unleashed.

Indias impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

Work you'll do

As a member of the learning team, you will play a keen role in building the firm for the future. Your mature and productive working relationships with our business leaders, will help prioritize the development of market focused capabilities. Your work will contribute to the overall goal of developing key capabilities and help deliver high quality development experiences for our practitioners across the firm.

Role: Support team leader in designing learning strategy, devising the annual plan and calendar, and ensure its seamless delivery.

Responsibilities:

• Act as a learning and talent development advisor on effective and leading-edge learning and development strategies to achieve business goals.
• End-to-end management of learning calendar and deliveries
• Manage periodic learning activities i.e., MIS, impact analysis, communications, budgeting, etc.
• Evaluate and recommend development options both formal and informal including buy, build and/or redesign as well as the appropriate delivery mechanism
• Conduct needs assessments and prioritization exercise with business stakeholders, determine gaps in curriculum/programs, advise on fulfillment efforts, ensure quality delivery against the objectives aligned with business.
• Recommend appropriate delivery mechanisms (e.g., classroom, e-Learning, virtual classroom, performance support, blended learning) and leading-edge instructional design strategies based on defined learning outcomes
• Liaise with regional teams and member firm learning organizations.
• Provide advisory support to stakeholders.
• Provide input to program monitoring and reporting.
• Collaborate and coordinate with various internal teams in pursuit of team goals and for internal eminence

Requirements:

• Proactive, self-motivated and demonstrated ability to work independently and virtually with minimal guidance.
• Extremely strong attention to detail and work ethic.
• Ability to deal with ambiguity, and proactively address change in direction and friction points.
• Demonstrated experience leading and interacting with cross functional teams across multiple locations in a matrix organization.
• Previous project management success in organizations, which require collaboration, consensus, and a high degree of influence to be successful.
• Excellent business acumen to develop effective strategic business partnership with key stakeholders to further business goals. Builds trusting relationships based on integrity, responsiveness and results.
• Comfortable navigating through innovations in learning strategies and technologies.
• Extremely strong verbal and written English communication skills geared to all levels of audience.

Qualifications

• Masters Degree or equivalent required
• Experience working in a large, multinational organization, preferably within the learning function.

Your role

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Deputy Manager in Deloitte must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.

How youll grow

Connect for impact!

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead!

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career!

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

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