Deputy Manager - Senior Microsoft 365 & Cloud Administrator

ZYDUS LIFESCIENCES LTD; Ahmedabad District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Zydus Lifesciences seeks a Senior Microsoft 365 & Cloud Administrator to manage and secure our Microsoft 365 suite and Azure cloud resources at the Ahmedabad campus. Lead migrations, enforce security, and optimize collaboration platforms across Exchange Online, SharePoint, Teams, and Entra ID.

You will own policy design, automation, and compliance with data protection standards in a pharma environment, coordinating with QA and CSV teams for GMP-related controls.

Qualifications

• Deep hands-on experience administering Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Teams.
• Strong expertise in Entra ID, Conditional Access, MFA, and hybrid identity.
• Experience with Intune, Autopilot, Defender, and Purview in enterprise settings.
• Experience in migrations, tenant governance, and large user environments.

Responsibilities

• Administer and maintain the Microsoft 365 tenant, licensing, and service health.
• Manage Exchange Online, SharePoint Online, OneDrive, Teams and related policies.
• Oversee Entra ID, hybrid identity, CA, MFA, and PIM configurations; implement SSO/SAML/SCIM as needed.
• Configure and enforce data protection, DLP, retention, and governance with Purview.
• Manage Azure resources, RBAC, policy, monitoring, backup, and cost optimization.
• Automate tasks using PowerShell, Graph, and IaC for repeatable deployments.

Skills

Microsoft 365

Azure

Entra ID / Azure AD

Intune

PowerShell

Microsoft Defender

Purview

SharePoint Online

Exchange Online

Teams governance

MFA / Conditional Access

Hybrid identity

Power Platform (Power Apps/Automate/BI

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

PowerShell

Azure CLI

Microsoft Graph API

Terraform

Bicep/ARM templates

Job description

Deputy Manager - Senior Microsoft 365 & Cloud Administrator INFOTECH Corporate Office|Corp. Office, Ahmedabad, Gujarat, India 8 - 12 Years

Job Description

Job Description: Senior Microsoft 365 & CloudAdministrator

Role: Senior Microsoft 365 (Office 365) & CloudAdministrator
Team: IT Infrastructure / Cloud Operations
Experience: 8–12 years total, with at least 5 years administeringMicrosoft 365 at enterprise scale and at least 3 years administering Azure (AWSexposure a plus)
Employment Type: Full-time

Role Summary

We are looking for a Senior Microsoft 365 & CloudAdministrator to manage, secure, and optimize our Microsoft 365 collaborationplatform and cloud infrastructure. You will be responsible for the day-to-dayadministration, security, compliance, and continuous improvement of ExchangeOnline, SharePoint, Teams, OneDrive, Entra ID, Intune, Purview, and Defender,along with Azure cloud resources supporting enterprise and businessapplications.

The role combines hands-on administration with seniorownership: designing policies, leading migrations and rollouts, handlingescalations, automating operations, and ensuring the environment meetssecurity, data protection, and regulatory requirements expected in a pharmaorganization.

Key Responsibilities

1. Microsoft 365 Administration

• Administerand maintain the Microsoft 365 tenant, including tenant settings, servicehealth, message center changes, and licensing.
• ExchangeOnline: mailbox and shared mailbox management, distribution and M365groups, mail flow and transport rules, connectors, retention, journaling,and hybrid Exchange where applicable.
• SharePointOnline and OneDrive: site architecture, permissions, sharing policies,storage management, site lifecycle, and governance.
• MicrosoftTeams: Teams governance, policies, meeting and calling settings, TeamsPhone/Direct Routing (if applicable), guest and external access, andlifecycle management.
• ManageMicrosoft 365 Apps deployment, update channels, and add-ins.
• AdministerPower Platform environments (Power Apps, Power Automate, Power BI)including DLP policies and environment governance.
• GovernMicrosoft 365 Copilot and AI features: license assignment, dataaccess readiness, oversharing remediation, sensitivity labels, and usagepolicies.
• Planand execute tenant migrations, mailbox and file migrations, andtenant-to-tenant consolidations.

2. Identity and Access Management

• AdministerMicrosoft Entra ID (Azure AD): users, groups, dynamic groups, guestaccounts, app registrations, and enterprise applications.
• Managehybrid identity with Entra Connect / Cloud Sync and on-premises ActiveDirectory.
• Configureand maintain Conditional Access, MFA, passwordless authentication,SSPR, and risk-based policies.
• ImplementPrivileged Identity Management (PIM), role‑based access, accessreviews, and identity governance (joiner‑mover‑leaver processes).
• IntegrateSaaS and enterprise applications through SSO (SAML, OIDC) and SCIMprovisioning.

3. Endpoint and Device Management

• Managedevices through Microsoft Intune: enrollment (Autopilot),compliance policies, configuration profiles, application deployment, andpatching.
• Managemobile devices and app protection policies (MAM) for BYOD and corporatedevices.
• Coordinatewith endpoint and security teams on Windows Update for Business and devicehardening baselines.

4. Security and Threat Protection

• Monitorand improve Microsoft Secure Score and Identity Secure Score.
• Investigateand respond to security incidents such as phishing, compromised accounts,and suspicious sign‑ins, in coordination with the SOC.
• Configureemail authentication (SPF, DKIM, DMARC) and protect against spoofing and impersonation.
• IntegrateM365 and Azure logs with SIEM platforms (e.g., Microsoft Sentinel,Splunk).

5. Compliance, Data Protection and Governance

• AdministerMicrosoft Purview: sensitivity labels, DLP policies, retentionpolicies and labels, records management, eDiscovery, audit logs, insiderrisk, and information barriers where required.
• Alignretention and records management with the company's record retentionpolicy and legal hold requirements.
• SupportGxP-relevant collaboration use cases (e.g., controlled document storage,audit trails, and access control on regulated SharePoint sites) inalignment with 21 CFR Part 11, EU Annex 11, and ALCOA+ whereapplicable, working with QA and CSV teams.
• Supportdata privacy compliance (GDPR, India DPDP Act) and internal or externalaudits.
• MaintainM365 backup and recovery solutions (e.g., Microsoft 365 Backup, Veeam,AvePoint, Druva).

6. Cloud Administration (Azure and Multi-Cloud)

• AdministerAzure subscriptions and resources, including VMs, storage accounts,virtual networks, NSGs, load balancers, App Services, Azure SQL, KeyVault, and backup.
• Manageresource organization through management groups, subscriptions, resourcegroups, tagging, and Azure Policy.
• Implementand maintain RBAC, managed identities, and secure access to cloudresources.
• Monitorperformance, availability, and health using Azure Monitor, Log Analytics,and alerts.
• Managebackup, Azure Site Recovery, and disaster recovery testing for cloudworkloads.
• Supporthybrid connectivity (VPN, ExpressRoute) and integration with on-premisesinfrastructure.
• Trackand optimize cloud costs through Azure Cost Management, rightsizing,reservations, and cleanup of unused resources.
• SupportAWS or other cloud environments where required.

7. Automation and Operations

• Automateadministration tasks using PowerShell, Microsoft Graph API, Azure CLI,and Azure Automation / Logic Apps.
• Useinfrastructure-as-code (Bicep, ARM, or Terraform) for repeatable clouddeployments where applicable.
• Maintainstandard operating procedures, runbooks, configuration documentation, andchange records.
• HandleL2/L3 escalations, lead root cause analysis, and drive problem resolution.
• FollowITIL processes for incident, change, problem, and service requestmanagement.
• MonitorMicrosoft roadmap and service changes and plan their impact and rollout.

8. Leadership and Collaboration

• Mentorjunior administrators and service desk teams; create knowledge articlesand training.
• Workwith security, network, application, QA, and business teams on projectsand requirements.
• ManageMicrosoft partners and vendors for support cases, licensing, and projects.
• Driveuser adoption and awareness of collaboration tools and security bestpractices.

Required Skills and Experience

• Deep,hands‑on experience administering Microsoft 365: Exchange Online,SharePoint Online, OneDrive, Teams, and the M365 admin center.
• Strongexpertise in Entra ID, Conditional Access, MFA, PIM, and hybrididentity with Active Directory.
• Hands‑onexperience with Intune and Autopilot.
• Practicalexperience with Microsoft Defender and Microsoft Purview.
• SolidAzure administration experience: compute, storage, networking,RBAC, policy, monitoring, and backup.
• StrongPowerShell scripting and familiarity with Microsoft Graph.
• Experiencewith M365 licensing (E3/E5, add-ons) and license optimization.
• Experiencein migrations, tenant governance, and large user environments (severalthousand users).
• Understandingof ITIL processes and change management.
• Exposureto regulated environments; pharma or life sciences experience is a strongadvantage.

Preferred Qualifications

• Bachelor'sdegree in Computer Science, Information Technology, or a related field.
• Microsoftcertifications such as MS-102 (Microsoft 365 Administrator Expert),AZ-104 (Azure Administrator), SC-300 (Identity and Access Administrator),SC-400/SC-401 (Information Protection), MD-102 (Endpoint Administrator),or AZ-305 (Azure Solutions Architect).
• Exposureto AWS administration and multi-cloud environments.
• Experiencewith Microsoft 365 Copilot deployment and governance.

At Zydus Lifesciences, w e nurture a culture of innovation, excellence, and inclusivity , driving meaningful advancement in the pharmaceutical and healthcare industries. Fueled by creativity , we constantly exploring new ways to improve patient care and expand healthcare accessibility.

Our commitment to a positive and empowering work environment has earned us recognition as one of India's Best Workplaces in Biotechnology & Pharmaceuticals.