Associate General Manager

Adani Natural Resources; Ahmedabad District; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Adani Group in Ahmedabad seeks a senior professional to oversee end-to-end contract management, collections, compliance, LC processes, and commercial operations. The candidate will coordinate financial transactions and ensure adherence to contractual terms.

The role emphasizes improving customer satisfaction, governance, and process efficiency within a large, diversified infrastructure & logistics conglomerate.

Qualifications

• Education: Post-Graduation required.
• Work experience: 12+ years in relevant roles.
• Experience with contract management, LC processes and commercial operations is desirable.

Responsibilities

• Oversee end-to-end contract management and ensure compliance with terms.
• Lead negotiations with customers to finalize terms and approvals for purchase contracts.
• Review LC-related documents and payments; monitor timely LC payments.

Skills

Contract management

Education

Post-Graduation

Job description

JOB DESCRIPTION

About Business

Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O&M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Job Purpose

This position is responsible for overseeing the end-to-end management of contracts, ensuring efficient collections, maintaining compliance, managing LC processes, coordinating commercial operations, and facilitating financial transactions while fostering customer satisfaction and adherence to contractual terms.

Responsibilities

Customer Relationship Lead

• Review and validate contracts prepared outside IRM for compliance and accuracy.
• Approve purchase contracts for all transactions.
• Lead customer negotiations during contract finalization to ensure mutually agreeable terms.
• Review and negotiate LC-related documents and payments.
• Monitor and ensure timely LC payments.

Collections and Payments

• Oversee the collection of cargo value from credit customers according to contractual terms.
• Manage the collection of plot rent and interest charges as per agreements.
• Handle the collection of quality-related premiums and penalty payments.

Compliance and Financial Reporting

• Ensure monthly TCS returns are submitted for tax compliance.
• Monitor adherence to standard contracts and manage deviations or exceptions.
• Maintain and reconcile customer accounts for financial transparency.
• Oversee accounting tasks such as ledger clearing, provisions, LC clearing, book hygiene, cargo ageing, inventory control, short closures, DO re-validations, and port book reconciliation.
• Track MIS reports and other relevant reports for decision-making and reporting.

Commercial Operations, Shipment Execution, and Third-Party Coordination

• Ensure prompt delivery of invoices and debit notes to customers.
• Address customer grievances, inquiries, escalations, and requests with a focus on satisfaction.
• Process customer refunds in line with contractual agreements.
• Facilitate timely contract signing, payment collection, and document sharing for shipments.
• Oversee vessel discharge and customs clearance for smooth operations.
• Collaborate with third parties for contract signing, payment collection, laytime settlement, and contract closures.
• Manage third-party transportation-related billing and refunds, ensuring accuracy and compliance.

Digitisation and Automation

• Lead and execute digitization strategies to enhance operational efficiency.
• Innovate and implement automation solutions aligned with organisational goals and strategy.

People and Team Engagement

• Lead, inspire, and mentor the team to promote a high-performance culture.
• Drive employee engagement to maintain a positive workplace culture.
• Create an environment that supports high employee retention, satisfaction, and professional development.
• Supervise and support the team in achieving operational goals.
• Identify and develop successors for leadership continuity and growth.

Key Stakeholders Internal

• Marketing
• Operations
• Finance and accounting
• Legal
• Logistics
• Customs

Key Stakeholders External

• Customers
• Suppliers / Vendors
• External Agencies (Government, Banking, Agents, etc.)
• Third party service providers

Qualifications

Education Qualification: Post-Graduation

Work Experience: 12+ Years of experience