Deputy Estate Manager

Jones Lang Lasalle Property Consultants India Pvt Ltd; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Jones Lang LaSalle in Gurugram invites applications for Deputy Estate Manager to oversee site operations, safety, and facilities management. You will drive day-to-day activities, coordinate with Building Manager and other heads, and ensure high standards of service and occupant satisfaction.

Role requires strong leadership in facilities management, budgeting oversight, energy conservation, and compliance with safety protocols to optimize performance and value for the property.

Responsibilities

• Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for occupant relationship and satisfaction.
• Coordinate events, address occupant issues promptly to ensure retention.
• Coordinate with leasing to enhance occupancy.
• Direct budgeting for operational and capital expenditure & renovation.
• Develop systems and procedures to ensure safety of staff, plant, machinery and property.
• Monitor energy consumption and design methods for conservation and optimization of energy.
• Ensure HK, Security, Finance and Engineering & maintenance activities meet set standards.
• Head the operation reporting on site performances.

Job description

Deputy Estate Manager JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Purpose and Nature:

• Responsible for overall performance of Site operation.

Key Accountabilities and Duties:

• Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupant’s satisfaction
• To coordinate events, address issues of Occupants well in time and ensure Occupants retention.
• To coordinate and associate closely with leasing to enhance Occupancy
• Direct the budgeting process for all Operational and Capital expenditure & renovation.
• Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property.
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan.
• Recruitment and Performance Appraisal/ Management of the staff in the department.
• Develop & Implement the annual plan using customers and management inputs framework, linking the department’s objectives to the unit’s overall strategy.
• Monitor energy consumption and design methods for conservation and optimization of energy.
• Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit.
• Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency.
• Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property.
• Maintain the fire safety system through regular inspection and physical check.
• Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses.
• Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments.
• Be responsible to head of Operation for reporting on site performances.

OH&S Responsibility:

• To ensure CANDOR HSE Policy is implemented and understood by all employees.
• To ensure OHS objective and plan are implemented and communicated to all level of employees.
• To ensure safety management system (CANDOR Safety standard, SOPs, EGs, OH&S procedures) is implemented and communicated to all level of employees.
• To identify risk and control measures are implemented and communicated to concerned employees.
• To ensure ECF, HPM, Sunrise, SAM meetings are conducted and 100% participation by all members are ensured.
• To ensure all incidents are reported and investigation carried out as per procedures.
• To ensure BBS (SO) Trainings are conducted and SO to be filled required system.
• To ensure new joiners are covered under the induction program, TNI is created and all employees are trained as per the identified Training Need identification and plan.
• To ensure all planned and surprised internal and external audit are conducted as per schedule and ensure timely closure for management review.
• To Ensure Reward and recognition program are conducted and ensure participant of all level employees.
• To ensure all OH & S performance reports are created as per the identified frequency and communicated to management review.

People Management Responsibilities:

• Able to lead site team to run the site operations smoothly. Staff’s discipline and well-being.

Location: On-site –Gurugram, HR Scheduled Weekly Hours: 48

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail] . This email is only to request an accommodation.