Dental Eligibility verification executive

BillingXchange; Ahmedabad District; On-site; INR 230,000 - 420,000; Full time

Job summary

BillingXchange in Ahmedabad seeks a Dental Eligibility Verification Executive to verify patients’ dental insurance eligibility and benefits prior to appointments, using payer portals and practice management software. You will review coverage, waiting periods, pre-authorization requirements, and document findings in the client system.

You will coordinate with dental offices, resolve eligibility issues, maintain accurate records, adhere to HIPAA and company policies, and help support clean claims

Qualifications

• Experience with dental insurance eligibility and verification processes.
• Ability to work with payer portals and online verification tools.
• Strong attention to detail and accurate data entry.
• Familiarity with HIPAA privacy and security rules.

Responsibilities

• Verify patients' dental insurance eligibility and limits prior to appointments.
• Coordinate with dental offices to clarify patient information and coverage details.
• Document coverage information accurately in the client system and ensure timely reimbursements.

Skills

Dental insurance verification

Payer portals usage

Attention to detail

HIPAA compliance

Data entry accuracy

Team-oriented

Time-management

Communication skills

Revenue cycle basics

Education

High school diploma or equivalent

Healthcare billing training (advantage)

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Company Description

BillingXchange provides comprehensive dental billing solutions that help practices optimize their revenue cycle and streamline insurance processes. The company partners with solo and multi-location dental providers to reduce claim denials, accelerate reimbursements, and ensure accurate, timely submissions. Services include insurance claim management, patient billing and collections, revenue cycle management, aging A/R recovery, eligibility and benefits verification, payment posting, and integration with leading dental software. BillingXchange emphasizes transparent reporting, HIPAA-compliant workflows, and U.S.-based dental billing expertise while supporting practices nationwide from its base in Hokendauqua, PA. The team is focused on removing administrative burdens so dental providers can devote more attention to patient care.

Role Description

This is a full-time, on-site role based in Ahmedabad for a Dental Eligibility Verification Executive. The role involves verifying patients’ dental insurance eligibility and benefits prior to appointments, using payer portals, carrier calls, and practice management software. The executive will review coverage details, limitations, waiting periods, and pre-authorization requirements and accurately document this information in the client’s system. Daily tasks include coordinating with dental offices to clarify patient information, resolving eligibility-related issues, and maintaining up-to-date records to support clean claims and timely reimbursement. The role also includes working with other billing team members to ensure accurate verification workflows, adhering to HIPAA and company policies, and meeting productivity and quality targets.

Qualifications

• Strong knowledge of dental insurance eligibility and benefits verification processes, including understanding of common plans, coverage rules, and pre-authorization requirements.
• Experience with dental practice management and billing software (e.g., Dentrix, Eaglesoft, Open Dental) and proficiency in working with payer portals and online verification tools.
• Attention to detail and accuracy in data entry, documentation, and record maintenance, with the ability to handle multiple patient accounts and deadlines.
• Effective written and verbal communication skills for interacting with insurance carriers and dental practice staff, and for clearly documenting benefit information.
• Ability to analyze coverage information, identify discrepancies or missing data, and take initiative to resolve issues and support clean claim submission.
• Comfort working in a fast-paced, team-oriented environment, with strong organizational and time-management abilities.
• Basic understanding of revenue cycle management concepts, including the role of eligibility verification in reducing denials and improving collections.
• Commitment to confidentiality, HIPAA compliance, and secure handling of patient information.
• Prior experience in dental billing, insurance verification, or healthcare revenue cycle is preferred.
• Minimum of a high school diploma or equivalent; additional training or coursework in healthcare administration, billing, or insurance is an advantage.