Deloitte Careers: Enabling Areas...

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Bengaluru

On-site

INR 450,000 - 750,000

Full time

14 days+

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Benefits offered by this job

Corporate health insurance

Performance bonuses

Career growth pathways toward senior/L

Career growth pathways toward Senior/L

Job summary

Deloitte India in Bengaluru, part of the Digital Excellence Centre (DEC), seeks an Executive – Support Engineer with 0–2 years of experience. You will provide L3 support, own incidents, and collaborate with development, operations, and product teams to drive improvements.

The role offers full-time employment with compensation ranging from ₹4,50,000 to ₹7,50,000 INR per year, including health insurance and growth opportunities toward senior leadership roles.

Qualifications

Bachelor's degree in Computer Science, Software Engineering, or a related field.
0-2 years of experience in software development, testing, or support engineering.
Understanding of databases and SQL queries.

Responsibilities

L3 Escalation Handling and expert-level technical support.
Incident ownership, documentation, tracking and reporting.
Asset knowledge and staying updated on DEC technologies.
Clear stakeholder communication and status updates.
Cross-functional collaboration with Dev/Ops/Product.
Mentorship and knowledge sharing with L1/L2 teams.

Skills

SQL queries

Git

Web security

Cloud basics

Linux

Education

Bachelor's degree in CS/SE

Tools

AWS

Azure

Google Cloud

Docker

Linux

Job description

Deloitte Careers: Enabling Areas – DEC – Executive – Product Support (Bengaluru) | Req 107299

Deloitte Bangalore Full-time Fresher Not Disclosed Posted 1 day ago

About The Team: Digital Excellence Centre (DEC)

The Digital Excellence Centre (DEC) is responsible for building products and platforms for Deloitte India that focuses on providing extraordinary customer experience by putting design thinking with trailblazing technology in the center of what they do. The diverse team consists of subject matter experts, technology specialists, quality engineers, user experience researchers & designers, data scientists and product managers.

Work Profile & Key Responsibilities

We are seeking a highly skilled and motivated engineer to join our dynamic team.

Key Responsibilities

L3 Escalation Handling: Provide expert-level technical support for escalated issues from L1 and L2 support teams. Investigate and resolve complex technical problems related to the Assets developed by DEC.
Incident Ownership & Resolution: Take ownership of critical incidents and work towards timely resolution. Ensure that all incidents are properly documented, tracked, and reported.
Asset Expertise: Possess in-depth knowledge of the DEC assets, systems, and technologies. Stay up-to-date with the latest industry trends and emerging technologies.
Stakeholder Communication: Communicate effectively both verbally and in writing. Provide clear and concise updates on the status of ongoing issues and ensure customer satisfaction.
Cross-Functional Collaboration: Collaborate with cross-functional teams such as development, operations, and product management to drive product improvements and bug fixes.
Mentorship & Knowledge Sharing: Provide training and mentorship to L1 and L2 support teams to enhance their technical skills and knowledge.

Key Skills & Qualification Requirements

Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Experience: 0-2 years of experience as software developer or software tester or support engineer.

Core Technical & Engineering Skills

Databases: Understanding of databases and SQL queries.
Version Control & Security: Proficiency in version control systems, particularly Git, and knowledge of web security best practices.
Cloud & DevOps Ecosystem: Experience with cloud platforms like AWS, Azure, or Google Cloud; familiarity with containerization technologies like Docker; experience with Linux systems.

Professional & Interpersonal Abilities

Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Ability to work independently and as part of a team.
Excellent communication and problem-solving skills.

Extra Value Additions & Candidate Guidance

Estimated Compensation & Career Trajectory

For an Executive – Support Engineer (DEC) position at Deloitte India in Bengaluru with 0-2 years of experience, total annual compensation typically ranges between ₹4,50,000 to ₹7,50,000 INR per annum, along with corporate health insurance, performance bonuses, and career growth pathways toward Senior Executive / L3 Lead roles.

Key Technical Topics for Interview Preparation

SQL & Database Queries: Writing joins, aggregations, filtering datasets, and indexing basics for incident investigation.
Linux Commands & Scripting: Log file inspection (grep, tail, awk), process management, file permissions, and environment configurations.
Git & Cloud/Container Basics: Basic Git branching/merging strategies, Docker image/container management, and AWS/Azure deployment fundamentals.

Key Words for Resume

Incorporate these target keywords into your resume to ensure ATS compliance and visibility for Deloitte recruiters:

Technical Keywords