Delivery partner

Delhivery; Cooch Behar; On-site; INR 201,000 - 312,000; Full time

Job summary

Delhivery, India's leading logistics provider, is seeking a Delivery Partner for on-site duties in Cooch Behar and nearby towns (Dinhata, Alipurduar, Mathabhanga, Jaigaon, Binnaguri) to ensure timely parcel delivery. You will follow assigned routes, obtain proof of delivery, handle returns, and maintain courteous interactions with customers while adhering to safety guidelines.

Basic literacy and smartphone app usage are required; driving license is not mandatory, but operating cycles, e-bikes,

Qualifications

• Polite communication and problem-solving at delivery locations.
• Driving license not mandatory; cycles/e-vehicles or local transport arrangements are acceptable.

Responsibilities

• Following assigned delivery routes and verifying shipment details.
• Obtaining proof of delivery and handling returns or undelivered parcels.
• Maintaining clear and regular communication with the local operations team.
• Providing courteous and professional interactions at customer delivery points.
• Adhering to safety and operational guidelines during daily shifts.

Skills

Customer service

Problem solving

Communication

Delivery coordination

Job description

Role: Delivery Partner

Job Type: Full-time (On-site)

Location: Cooch Behar, Dinhata, Alipurduar, Mathabhanga,Jaigaon,Binnaguri.

Company Description

Delhivery is India’s largest fully-integrated logistics services provider, offering end-to-end solutions across express parcel, PTL and FTL freight, international shipping, and technology-enabled logistics. With coverage across 18,850+ pin codes and 99.5% of India’s population, Delhivery serves 48,000+ businesses and has shipped over 4 billion parcels and 4.7 million tonnes of freight. The company manages more than 22 million square feet of logistics infrastructure and operates services ranging from rapid intra-city deliveries to global door-to-door solutions.

Role Description

The Delivery Partner is responsible for safely picking up, transporting, and delivering parcels to customers across Cooch Behar, Dinhata, Alipurduar, Mathabhanga,Jaigaon and Binnaguri ensuring timely and accurate order fulfillment.

Key Responsibilities

• Following assigned delivery routes and verifying shipment details.
• Obtaining proof of delivery and handling returns or undelivered parcels.
• Maintaining clear and regular communication with the local operations team.
• Providing courteous and professional interactions at customer delivery points.
• Adhering to safety and operational guidelines during daily shifts.

Qualifications & Requirements

• Customer Service: Polite communication, problem-solving skills at delivery locations, and professional conduct.
• Driving License: Not mandatory (preferred if operating motorized vehicles, but cycles/e-vehicles or valid local transport arrangements are acceptable).
• Physical Capability: Ability to handle and move parcels, walk or stand during shifts, and work in varying weather conditions.
• Basic Literacy & Tech Skills: Ability to read basic delivery instructions, use smartphone delivery apps, and manage cash-on-delivery (COD) or digital payments.
• Work Ethic: Punctuality, reliability, and the ability to work independently while coordinating with the hub team.

Mobile number: 8392047055