Delivery Operations Team Lead

8102 ASOL-Mumbai STPI Company; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Accenture is seeking an experienced Delivery Operations Team Lead to oversee end-to-end supply planning and network operations. You will lead a team of planning professionals, coordinate with suppliers and cross-functional partners, and ensure timely issue resolution while maintaining data accuracy.

The role emphasizes driving digital planning tools, continuous improvement, and alignment with business objectives for new product launches and market success.

Qualifications

• MBA required or equivalent business qualification.
• Strong understanding of supply chain and new product introduction processes.
• Experience leading and developing a planning team.

Responsibilities

• Lead day-to-day activities of Senior Analysts and Analysts in supply planning and inventory management.
• Drive end-to-end supply planning, ensure data accuracy and cross-functional coordination.
• Champion adoption of digital planning tools and analytics dashboards.
• Provide coaching and performance feedback to the team and stakeholders.

Skills

NPI Delivery

Supply Chain

Team Leadership

Education

Master of Business Administration

Job description

Skill required: Supply Chain - New Product Introduction (NPI) Designation: Delivery Operations Team Lead Qualifications:Master of Business Administration Years of Experience:7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Execute end-to-end Supply Planning and Network Operations for the assigned Area/Category, ensuring consistent service delivery aligned to performance metrics. Lead a team of planning professionals to drive timely issue resolution, maintain accurate planning data, coordinate with suppliers and cross-functional partners, and support effective use of digital planning tools. The role is critical to sustaining operational continuity, strengthening planning execution, and enabling seamless end-to-end supply performance across the network. Additionally, champion the adoption of digital solutions and contribute to continuous improvement initiatives that enhance efficiency, responsiveness, and overall planning excellence Supply Chain involves managing the flow of goods and services from suppliers to customers. This role includes planning and coordinating production, transportation, and inventory management. It also involves ensuring timely delivery, cost efficiency, and quality control. The goal is to optimize the entire supply chain process to meet customer demands and improve organizational efficiency. Align product design and development processes with business objectives and market strategy. Manage product launch throughout sales and distribution channels. Prepare internal operations and partner organizations to support the new product, aiming to reduce time-to-market.

What are we looking for?

• Adaptable and flexible
• Ability to perform under pressure
• Problem-solving skills
• Detail orientation
• Ability to establish strong client relationship

Roles and Responsibilities:

• Lead day-to-day activities of Senior Analysts and Analysts, ensuring high standards of supply execution, inventory performance, cross-functional coordination, and planning data accuracy.
• Support capability development by promoting a learning-oriented environment and encouraging knowledge sharing within the team.
• Execute supply planning, inventory management, sourcing coordination, and master data activities in alignment as per guidance.
• Ensure smooth operational execution for the assigned Area/Category by adhering to service delivery and performance metrics.
• Proactively identify, evaluate, and resolve supply risks, constraints, and exceptions to maintain uninterrupted product availability and service levels.
• Maintain planning parameters, ensure data accuracy, and uphold system discipline to enable reliable planning outputs.
• Collaborate closely with demand & supply teams to ensure seamless end-to-end supply execution.
• Drive adoption of digital planning tools, analytics dashboards, and automation solutions to enhance team efficiency and operational responsiveness.
• Contribute to continuous improvement initiatives by identifying process gaps, simplifying workflows, and strengthening execution reliability.
• Drive documentation accuracy and version control, adherence to standard operating procedures, and compliance with planning and master data governance requirements
• Deliver clear, data-based performance insights and updates to team members, leadership and relevant stakeholders to support informed decision-making.
• Support business continuity through structured backup plans and consistent operational discipline.
• Conduct periodic performance check-ins, provide coaching, and contribute to team development in alignment with leadership direction.

Master of Business Administration

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture