Delivery Operations Specialist

Accenture in India; Navi Mumbai; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Accenture in India is seeking a Delivery Operations Specialist with 8–10 years of experience in supply chain planning. You will lead demand forecasting, coordinate with Sales & Marketing, and provide insights for accurate product availability and margins.

Role involves building tools and models for monthly/annual planning, tracking performance, and ensuring timely reporting per regional guidelines. Expect cross-functional collaboration and potential rotational shifts.

Qualifications

• The jobholder should be a strong communicator with the ability to manage large teams and build partnerships with stakeholders.
• Experience with data toolsets, demand planning softwares and programs, statistics and forecast modeling.
• Graduate in Engineering/Statistics/Econs/Maths/MBA would be an added advantage.
• Good commercial awareness and strong understanding of domain and CLIENT strategy.

Responsibilities

• Analyze and solve moderately complex problems; develop new solutions or adapt existing methods.
• Understand strategic direction and align team goals.
• Interact with direct supervisor and possibly peers/clients.
• Guidance provided for new methods and procedures.
• Manage small teams or work streams at a client or within Accenture.
• Role may require rotational shifts.

Skills

Strong communicator

Team management

Stakeholder management

Agile thinking

Pressure handling

Domain credibility

Developing managers and SMEs

Data toolsets

Demand planning software

Statistics

Forecast modeling

Excel

End-to-end SCM understanding

Education

Engineering

Statistics

Economics

Maths

MBA

Tools

JDA (advanced)

SAP APO

Job description

Skill required:

Plan - Supply Chain Supply Planning

Designation:

Delivery Operations Specialist

Qualifications:

Any Graduation

Years of Experience:

8 to 10 Years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Operational:1. Build the necessary tools/models to support demand forecasting for monthly demand planning, annual demand planning and ad-hoc requests. 2. Provide accurate and timely volume performance analysis to facilitate demand forecasting.3. Ensure accurate and timely reporting as per the Regional guidelines.4. Manage forecasting process and improve forecasting accuracy.5. Coordinate local forecasting process, co build short and mid-term demand plan with Sales & Marketing team6. Propose demand plan based on statistical analysis (considering market trends, customers vision, expected exceptional, guidelines issued from previous S&OP cycles)7. Co-operate with the Product and Marketing teams to understand the product availability and coming Marketing activities8. Consolidate the product-level forecasts from the sales teams9. Provide visibility on product performance and reveal a trend towards lower or higher margin products for management team for fact-based decision making10. Maintain demand plan to ensure cost effectiveness and to meet customer needs11. Work with sales teams and supply chain management to improve forecast accuracyLeadership Results:1. Develop own managerial skills as identified and agreed in personal development plan.2. Develop and coach the Team Leaders technical and managerial skills, supporting their career development.3. Work with Marketing Functions to develop, train and coach the executive and managers, ensuring that there is a clear succession plan in place.4. Exhibit leadership capabilities in engagement with key stakeholders through behaviours and attitudes which are in line with the guiding principles.Management Results:1. Monitor resource utilisation and ensure that resource allocation is being managed effectively enabling the team to meet agreed Service Level Agreements.2. Set clear annual performance objectives for direct reports and carry out performance reviews against the objectives as per the agreed schedule, ensuring that the team have clear direction

What are we looking for?

i. Knowledge, Skills & Experience1. The jobholder should be a. a. strong communicatorb. able to manage large teamsc. builds partnership with stakeholders d. agile when dealing with ambiguitye. manages pressure wellf. has creadibility within domaing. passion for developing managers and SMEs2. Hands-on experience in data toolsets, demand planning softwares and programs, statistics, forecast modeling. 3. A graduate in Engineering / Statistics / Econs / Maths / MBA would be an added advantage4. Good commercial awareness and strong understanding of domain along with CLIENT strategy andbusiness model5. Excellent management, coaching and motivational skills are essential due to the number of staff within the departments.6. Strong interpersonal skills with the ability to communicate with senior and other levels of staff in all departments and companies both within the Group and externally.7. 4+ years of work experience in domain, senior stakeholder management and project management in a large scale organisation.8. Good understanding of End To End Supply Chain Management9. Good understanding of SC Planning tools: JDA (advanced) and SAP / SAP APO10. Highly disciplined in data and documentation management & Excel

Roles and Responsibilities:

• In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts