Delivery Operations Associate Manager

Accenture; Mumbai; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Accenture in Mumbai seeks a Delivery Operations Associate Manager to lead end-to-end Supply Planning and Network Operations for the assigned Area, ensuring service delivery against defined metrics.

The role requires acting as a SME for planning processes, guiding a professional team to robust execution, inventory control, and master data governance while driving digital tool adoption for planning excellence across the network.

Qualifications

• MBA required with 10–14 years in supply chain planning.
• Experience leading planning teams in large-scale environments.
• Proven ability to implement best practices in planning and data governance.

Responsibilities

• Lead end-to-end supply planning and network operations to meet metrics.
• Serve as SME for Master Production, Capacity, and Inventory Planning.
• Drive digital tool adoption and continuous improvement across the network.
• Ensure master data accuracy and robust planning controls.
• Collaborate with demand and supply stakeholders for seamless execution.

Skills

Supply planning

Team leadership

SME – Planning

Education

MBA

Tools

Kinaxis

o9

IBP APO

SAP ECC

Power BI

Advanced Excel

Job description

Skill required: Plan - Supply Chain Supply Planning
Designation: Delivery Operations Associate Manager
Qualifications: Master of Business Administration
Years of Experience: 10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?
Execute end-to-end Supply Planning and Network Operations for the assigned Area/Category, ensuring service delivery adhering performance metrics. Act as a Subject Matter Expert (SME) for supply planning processes and guide team with standard practices. Lead a team of professionals to ensure robust supply execution, effective inventory control, reliable supplier coordination, and high-quality master data governance. Drive adoption of digital tools and support continuous improvement initiatives to enhance efficiency, responsiveness, and planning excellence across the supply network. Responsible for delivering various Supply Chain initiatives majorly focused on Planning, exception management & inventory management. Assess, Design, Build and Implement best practices on process, organization, and technology for Supply Planning capabilities including Inventory Planning/Optimization, Materials Requirements Planning, Distribution Requirements Planning, Supplier Collaboration and Supply Planning within Integrated Planning.

APS tools (Kinaxis/o9/OMP/ IBP/APO, etc.), SAP ECC, Power BI and Advance Excel FMCG, Regulatory, Electronics, Manufacturing, or similar large-scale supply chain environments

Roles and Responsibilities:

• Lead and develop a team of planning professionals, driving excellence in supply execution, inventory performance, cross-functional collaboration, and master data accuracy.
• Build organizational capability by fostering a continuous learning culture based on the "Learn - Do - Teach" philosophy.
• Serve as the Subject Matter Expert (SME) for Master Production & Capacity Planning, Distribution & Inventory Planning, Sourcing & Materials Planning, and Master Data Management, ensuring best-in-class planning standards across the network.
• Ensure seamless end-to-end supply chain execution for the assigned Area/Category, delivering consistent service performance against established metrics.
• Proactively identify, evaluate, and resolve supply risks, constraints, and exceptions to maintain uninterrupted product availability and service levels.
• Govern critical planning parameters, master data integrity, and system controls to ensure robust planning processes and high-quality decision inputs.
• Partner closely with demand and supply stakeholders to ensure alignment, transparency, and smooth execution across the full planning cycle.
• Champion digital transformation by adopting advanced planning systems, analytics tools, and automation technologies to enhance efficiency, responsiveness, and network visibility.
• Drive continuous improvement initiatives that strengthen process reliability, reduce operational complexity, and enhance service delivery and agility.
• Monitor and periodic review of documentation accuracy and version control, adherence to standard operating procedures, and compliance with planning and master data governance requirements
• Provide clear, data-driven insights, performance reports, and risk assessments to leadership, stakeholders, and team members to support informed and timely decision‑making.
• Maintain business continuity through a structured support model and well‑defined backup framework.
• Conduct periodic performance assessments to support individual development, capability building, and team effectiveness.

Master of Business Administration

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.